Xfinity Store by Comcast Branded Partner

3.1
69 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Edmonds. Visit us today at 23632 HWY 99, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
23632 HWY 99, Edmonds, WA
98026, United States

Hours

Reviews

3.1
69 reviews
5 stars
31
4 stars
2
3 stars
6
2 stars
2
1 star
28
  • MS
    m. smith
    3 days ago
    3.0
    Had questions about new account and the rep was too busy playing with her nails
  • KK
    Kelly KX
    Jan 2, 2026
    2.0
    I like your offer but today was really frustrating working with Michael. I’ll delete this review in a week or a few. But he exaggerated to my partner and then forgot to give me the cable for my WiFi so I just had to take a taxi both ways to make it back in time to teach from home. You have one job! Right? (Or a few) but I can’t believe the WiFi only needs two things: a router and a cable. And then you forgot to give me the cable. Idk anything about WiFi but it’s so frustrating going to plug this in and realize we don’t have this cable. It’s literally your job to double check and provide this stuff. Right? Idk. So frustrating and a huge waste of my money. This mistake of his literally just cost me $50.
  • TH
    Teresa Hall
    Dec 23, 2025
    3.0
    Rude period
  • AM
    Angel Madrigal
    Nov 6, 2025
    1.0
    Beware!! Do not come here to get any help. They know absolutely nothing they can’t even rectify anything!! How are you going to have a job and don’t know how to help people but be extremely nonchalant about the whole situation!! A dude with shoulder length hair was NO HELP AT ALL!! All he knows what to do is take your money
  • DO
    Debra O
    Nov 6, 2025
    1.0
    As a 20+ year Xfinity customer, I recently had a concerning experience at the Edmonds location. While returning equipment, a sales representative offered to save me $80 monthly by switching to a new customer account (which is an issue by itself, new customers get much better prices than existing customers). While the savings sounded great, I now suspect the agent was more focused on meeting sales targets than providing good customer service. Unfortunately, this switch has led to several problems. I've needed to contact customer service three times and still haven't resolved all the issues. The biggest problem was that my old account wasn't properly canceled, resulting in double billing for the first month. I was also unexpectedly signed up for and billed for mobile services I never requested. When visiting the Lynnwood location for help, their staff mentioned they've heard similar complaints about service at the Edmonds branch. I'd recommend being cautious if you're offered deals at this location, make sure everything is documented and clear before agreeing to any changes.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What are the operating hours of the Xfinity Store by Comcast Branded Partner in Edmonds?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Where is the Xfinity Store located in Edmonds?

It is located at 23632 HWY 99, Suite A, Edmonds, WA 98026, USA.