Xfinity Store by Comcast Branded Partner

3.1
66 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Edmonds. Visit us today at 23632 HWY 99, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
23632 HWY 99, Edmonds, WA
98026, United States

Hours

Reviews

3.1
66 reviews
5 stars
31
4 stars
2
3 stars
4
2 stars
1
1 star
28
  • AM
    Angel Madrigal
    Nov 6, 2025
    1.0
    Beware!! Do not come here to get any help. They know absolutely nothing they can’t even rectify anything!! How are you going to have a job and don’t know how to help people but be extremely nonchalant about the whole situation!! A dude with shoulder length hair was NO HELP AT ALL!! All he knows what to do is take your money
  • AK
    Amen KN
    Nov 6, 2025
    1.0
    Really disappointed with Xfinity’s customer service. It’s almost impossible to reach a real person, and when I finally did, they couldn’t solve the issue. Spent hours on the phone with no results.
  • DO
    Debra O
    Nov 6, 2025
    1.0
    As a 20+ year Xfinity customer, I recently had a concerning experience at the Edmonds location. While returning equipment, a sales representative offered to save me $80 monthly by switching to a new customer account (which is an issue by itself, new customers get much better prices than existing customers). While the savings sounded great, I now suspect the agent was more focused on meeting sales targets than providing good customer service. Unfortunately, this switch has led to several problems. I've needed to contact customer service three times and still haven't resolved all the issues. The biggest problem was that my old account wasn't properly canceled, resulting in double billing for the first month. I was also unexpectedly signed up for and billed for mobile services I never requested. When visiting the Lynnwood location for help, their staff mentioned they've heard similar complaints about service at the Edmonds branch. I'd recommend being cautious if you're offered deals at this location, make sure everything is documented and clear before agreeing to any changes.
  • RR
    raidergyrl
    Oct 19, 2025
    5.0
    My first time at this store and the service was fantastic! I had to swap out my gateway for a new one and it took about ten minutes. The associate that helped me was professional, knowledgeable and pleasant. Thank you for making what was a frustrating morning into a positive experience!
  • LL
    Liquid
    Oct 18, 2025
    5.0
    Everyone involved with transferring my service from one apartment to the next were great! Ali and Michael were big helps and Oleh the technician was so patient and understanding hooking up my landline! Oleh, especially deserves his 10/10, helping me get things set up!

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What are the operating hours of the Xfinity Store by Comcast Branded Partner in Edmonds?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Where is the Xfinity Store located in Edmonds?

It is located at 23632 HWY 99, Suite A, Edmonds, WA 98026, USA.