Xfinity Store by Comcast

3.4
637 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Bellingham. Visit us today at 1145 E Sunset Dr, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1145 E Sunset Dr, Bellingham, WA
98226, United States

Hours

Reviews

3.4
637 reviews
5 stars
284
4 stars
78
3 stars
51
2 stars
46
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude and unprofessional.

Service Issues

Frequent complaints about billing errors, service interruptions, and difficulties in canceling services.

Efficiency

Some customers reported quick and efficient service, while others experienced long wait times and frustrating interactions.

Sales Practices

Concerns about aggressive upselling and unclear communication regarding promotions and pricing.
  • JS
    Joseph Smith
    Dec 27, 2025
    5.0
    This store is remarkable and the service is wonderful.I give them a five star because i'm evaluating the store itself, but their customer service on the telephone barely deserves one star
  • SM
    Sean McInnis
    Dec 17, 2025
    1.0
    Typical Crap experience with this company. After getting on Auto pay and never missing a payment one discovers they have been paying double for over a year. Cancel service promptly. Turn in rental box at Sunset. Get charged for 2 more months with the excuse rental box was never turned in. People want convenience. Get on Autopay and be done. No BS promotional shifts No BS upsell No 45 minutes on phone to resolve No chats
  • MM
    Michelle
    Nov 28, 2025
    5.0
    There is 1 specific gal who works here and she has always helped me no matter what. She's so kind and personable. She has patience and humility. I love going into a place and when the reps treat you decent,that's the type of place I like going into.
  • JB
    jeremy bastedenbeck
    Nov 27, 2025
    5.0
    I brought in my old modem after they sent me a replacement modem. My download speeds are 350 mbs now, service was excellent, someone met me at the door, took the old modem and gave me a receipt within 3 or 4 minutes
  • PY
    Pavel Yaroshchuk
    Nov 25, 2025
    1.0
    .The employee is at the store are by far.The rudest people specifically elijah. Very rude, very unprofessional, asked him to speak with another representative.He kept denying me asked to speak with the manager or a supervisor was also denied. I would stay clear of this salesperson and this store.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Bellingham offer?

Xfinity Store by Comcast offers internet, cable TV, home phone service, mobile phone services, and home security systems in Bellingham.

Where is the Xfinity Store by Comcast located in Bellingham?

The store is located at 1145 E Sunset Dr, #105, in Sunset Square, Bellingham, WA 98226.