Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Bellevue. Visit us today at 408 Bellevue Square, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.8
160 reviews
5 stars
63
4 stars
8
3 stars2
2 stars
7
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing rude staff, long wait times, and unhelpful responses.
Staff Competence
Several reviews highlighted a lack of professionalism and training among staff, leading to unresolved issues and frustration for customers.
Billing Issues
Numerous complaints were made regarding unexpected charges, billing inconsistencies, and difficulties in canceling services.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
- SAsantosh kumar aenugu3 days ago5.0Shoutout to Will for the professionalism and making the entire process simple, hassle and frustration free. Had no problems with their internet or mobile service in the last 2+ years. They offer best contract terms and trade in values for new iPhones based on prior experience.
- SMSashank Macharla3 days ago5.0Gold in here with some trouble with my eSIM activation. Will was incredible and went out of his way to help fix my issue - thanks to Nadia and Duy too.
- DWdaniel weeksDec 20, 20251.0Service technicians blatantly ignore appointments and the company puts you through endless phone loops and confusing agents from call centers that don’t even know what time zone you’re in—rotten
- TZTong ZhanDec 11, 20251.0I am extremely upset with my recent experience at your store. I was having issues porting my number to Xfinity. Since the online agent was unable to help, I visited your store for assistance. However, the in-store staff were very rude, impolite, and unprofessional. They simply told me to wait and insisted that nothing could be done. To make matters worse, one of the agents even told me to "get out" in Chinese. This was an awful and unacceptable experience. I hope you will take this feedback seriously and address the behavior of your staff.
- RCRoger CarrDec 4, 20255.0online chat and customer service number have been terrible lately, but having a real person you can see to help is so much better.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Bellevue provide?
Xfinity Store by Comcast in Bellevue offers internet, cable TV, home phone, mobile phone, and home security services.
Where is the Xfinity Store by Comcast located in Bellevue?
It is located at 408 Bellevue Square, Bellevue, WA 98004.
What are the operating hours for Xfinity Store by Comcast in Bellevue?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is the Xfinity Store by Comcast in Bellevue open on holidays?
The store is closed on holidays such as November 27, 2025.
What COVID-19 safety measures are in place at the Bellevue Xfinity Store?
The store practices professional cleaning and social distancing. Fully vaccinated customers do not have to wear masks unless required by mandates.
Can I find Comcast mobile and home security services at the Bellevue Xfinity Store?
Yes, the store offers Comcast Business Mobile and Xfinity Home Location Extension services.
What are some notable places near Xfinity Store by Comcast in Bellevue?
Nearby places include Istanbul Cuisine, Steve Madden, Free People, LensCrafters, and MIX Poke Bar, offering diverse dining and shopping options.
How can nearby places like Istanbul Cuisine and MIX Poke Bar enhance my visit to the Xfinity Store?
You can enjoy dining at Istanbul Cuisine or MIX Poke Bar before or after your visit to the Xfinity Store for a convenient and pleasant outing.
Are there other electronics and internet service providers near the Bellevue Xfinity Store?
Yes, nearby electronics and internet service providers include another Xfinity location and the Trueform Store.
How can I contact the Xfinity Store by Comcast in Bellevue?
You can reach them by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/wa/bellevue/408-bellevue-square.html.