Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Bellevue. Visit us today at 408 Bellevue Square, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.8
155 reviews
5 stars
61
4 stars
7
3 stars2
2 stars
7
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff are praised for their helpfulness, while others are criticized for rudeness and incompetence.
Wait Times
Customers frequently report long wait times in-store, often with staff appearing unoccupied or inattentive.
Billing Issues
Numerous complaints about unexpected charges, billing inconsistencies, and difficulties in canceling services.
Staff Competence
Inconsistent staff training and knowledge; some employees provide excellent service while others are described as unhelpful or rude.
Positive Experiences
A few customers highlight exceptional service from specific employees, noting their professionalism and willingness to assist.
- ACAidan Coffman6 days ago2.0Be warned, bathroom locks don't seem to work! Walked in on someone and harshed the vibe
- TTtylerOct 29, 20255.0We had such a great experience thanks to Pedro! He was kind, patient, and really went out of his way to make sure everything turned out right. You can tell he genuinely cares about helping people, not just doing his job. It’s rare to come across someone who takes that much pride in their work and treats customers with that level of respect and attention. Big thanks to Pedro for turning what could’ve been a regular visit into a really positive fun experience! PEDRO FOR PRESIDENT! 🏆
- KZKevin ZhuOct 24, 20251.0Trash company. They won’t let you cancel service online.
- ZAZeynep ArumOct 2, 20255.0Comcast Xfinity sucks 99% of the time, but we’ve recently had two stellar experiences back to back with Ashkan. He was super helpful (and actually successful) in solving our issues promptly with his can-do and kind attitude. This is after hours of frustration dealing with other people, on the phone and in other stores. Comcast, please hire more proactive and competent folks like Ashkan!
- JLJackie LeungSep 20, 20251.0It took over 30 minutes to get a modem. I already did everything online but everyone was busy and there were 2 people ahead of me. But then I saw an employee just on their phone and finally went up to ask them to get me the modem. It should’ve taken 2 minutes in and out to get but took over 30…
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Bellevue provide?
Xfinity Store by Comcast in Bellevue offers internet, cable TV, home phone, mobile phone, and home security services.
Where is the Xfinity Store by Comcast located in Bellevue?
It is located at 408 Bellevue Square, Bellevue, WA 98004.
What are the operating hours for Xfinity Store by Comcast in Bellevue?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is the Xfinity Store by Comcast in Bellevue open on holidays?
The store is closed on holidays such as November 27, 2025.
What COVID-19 safety measures are in place at the Bellevue Xfinity Store?
The store practices professional cleaning and social distancing. Fully vaccinated customers do not have to wear masks unless required by mandates.
Can I find Comcast mobile and home security services at the Bellevue Xfinity Store?
Yes, the store offers Comcast Business Mobile and Xfinity Home Location Extension services.
What are some notable places near Xfinity Store by Comcast in Bellevue?
Nearby places include Istanbul Cuisine, Steve Madden, Free People, LensCrafters, and MIX Poke Bar, offering diverse dining and shopping options.
How can nearby places like Istanbul Cuisine and MIX Poke Bar enhance my visit to the Xfinity Store?
You can enjoy dining at Istanbul Cuisine or MIX Poke Bar before or after your visit to the Xfinity Store for a convenient and pleasant outing.
Are there other electronics and internet service providers near the Bellevue Xfinity Store?
Yes, nearby electronics and internet service providers include another Xfinity location and the Trueform Store.
How can I contact the Xfinity Store by Comcast in Bellevue?
You can reach them by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/wa/bellevue/408-bellevue-square.html.