Xfinity Store by Comcast

3.6
301 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Williston. Visit us today at 129 Market Street, VT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
129 Market Street, Williston, VT
05495, United States

Hours

Reviews

3.6
301 reviews
5 stars
189
4 stars
7
3 stars
4
2 stars
6
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Long Le received numerous praises for his exceptional customer service, being described as knowledgeable, patient, and helpful.

Wait Times

Customers frequently reported long wait times at the store, with some experiencing waits of over an hour.

Mixed Experiences

While many customers had positive interactions with staff, others reported poor service and unresolved issues, particularly with phone support.

Billing Issues

Several reviews highlighted frustrations with billing problems, including overcharging and difficulties in resolving account issues.
  • MW
    martha walker
    3 days ago
    5.0
    Long Le was terrific, appreciate him! I'll be back to work w/ him for switching phone services.
  • CF
    Cris Folley
    3 days ago
    5.0
    Lee was very qualified, attentive and patient in answering our questions. Very painless process to upgrade our phone plan and upgrade two phones. Thanks!
  • TT
    terryhookVT
    Jan 3, 2026
    5.0
    All positive for Long Le. Went in with more than $500 monthly charges for internet phone and tv. Left with less than $200 monthly for all that
  • ML
    Mike Lorenz
    Dec 19, 2025
    5.0
    I came in yesterday (12/18/2025) with an issue resulting from an inability to understand overseas phone representatives. Long Le went above and beyond to help me and sort everything out. Thanks Long! It's service like this that will have me coming back to Xfinity and this Williston store in the future with any problems I have. Very much appreciated! Peter was also super friendly and everyone in the store was great. Happy Holidays!
  • JL
    John Leonard
    Dec 19, 2025
    1.0
    I had an extremely hard time getting through the phone tree and long wait times to talk to an agent to discuss billing issues. The answers I received over multiple calls were not correct and after dropping a mobile line and Internet service my remaining 2 lines on the mobile plan my bill was larger than ever. Xfinity does not have a quality business process, is full of issues that is clearly not geared toward meeting customer expectations, they're only interested in their bottom line. I had to move my mobile provider to another carrier and my bill is much lower and customer service is consistently been great, available, trustworthy and customer friendly. If you're currently with Xfinity I recommend switching ASAP and save yourself time, money and frustration....if you're not an Xfinity customer yet avoid them like the plague.

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in Williston?

The Xfinity Store by Comcast is located at 129 Market Street, Suite 4, Williston, VT 05495.

What are the regular operating hours of the Xfinity Store by Comcast in Williston?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.