Xfinity Store by Comcast

3.6
281 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Williston. Visit us today at 129 Market Street, VT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
129 Market Street, Williston, VT
05495, United States

Hours

Reviews

3.6
281 reviews
5 stars
174
4 stars
5
3 stars
3
2 stars
6
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Long Le received consistent praise for his exceptional customer service, being described as knowledgeable, patient, and helpful.

Wait Times

Customers reported long wait times at the store, with some experiencing waits of over an hour, leading to frustration.

Mixed Experiences

While many customers had positive interactions with Long Le, others expressed dissatisfaction with the overall service from Xfinity, citing poor customer support and unresolved issues.

Knowledge and Support

Long Le was frequently noted for his ability to effectively troubleshoot issues and provide valuable information, enhancing the customer experience.

Store Environment

The store environment received mixed reviews, with some customers appreciating the organization and cleanliness, while others criticized the lack of urgency from staff.
  • TT
    timothy terror
    2 days ago
    5.0
    This review is for Li Long not the company in general. His service has been the best I've seen in a long while. Every other experience with the company has been horrible. I can only hope xfinity has the sense to realize what they have in this agent.
  • NN
    Nate
    3 days ago
    1.0
    Too bad I can't give a zero star rating I talked to 25 people about a bullshit bill and spent hrs on the phone till I said screw this I will just pay it and never use them again to get the bs off my credit score. More to it than that not my fault but you get the pic. Overcharging short notice etc
  • SL
    Sharon Lee
    6 days ago
    4.0
    Lady at store door told me "we don't do virus issues." Which may be true but my phone was being bombarded with ads trying to sell antivirus apps which I didn't really need. When I asked to see a technician anyway, I waited an hour. The tech said she would check it out and within half an hour she had everything working great. It had been generating too many notifications, had unnecessary apps, and needed an update. I'm glad I insisted on seeing a tech. I think if we buy an expensive phone from you, it should be a courtesy to at least review the phone for a problem before turning someone away. I will add that Melissa, the technician was fantastic. She was patient, knowledgeable and reviewed the problem, then within 20-30 minutes, she proceeded to fix it.
  • JU
    John Ugland
    Nov 7, 2025
    5.0
    Busy store, and it can take a while to get the in, but the team was easy to work with. Long Lee in particular did a really nice job listening to our concerns and finding a solution that worked for our family.
  • RW
    Robin Wing
    Oct 23, 2025
    5.0
    The service provided by Lee Long was amazing. He went above and beyond to assist us with an issue we were having with our cable that we had spent 2 days on the phone with customer service trying to correct. He took the time to explain and fixed the problem in minutes. He even went over or plans with us and helped us pick a plan that better fit or needs and budget. He assisted us with transferring our cell phones to Xfinity as well and made the process so easy. He even called the next day to ensure everything was working correctly and to ensure we were happy. It was nice to work with an actual person face to face and he was so patient explaining things to someone who is not tech savvy. It was so nice working with him.

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in Williston?

The Xfinity Store by Comcast is located at 129 Market Street, Suite 4, Williston, VT 05495.

What are the regular operating hours of the Xfinity Store by Comcast in Williston?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.