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Xfinity provides internet services in Woodbridge. Visit us today at 15101 Potomac Town Place, VA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Michael Hughes received numerous accolades for his exceptional customer service, with many customers specifically requesting him for assistance.
Service Issues
Several customers reported significant issues with service reliability, including internet outages and poor customer support from the call center.
Store Experience
While many customers praised the store's cleanliness and quick service, there were complaints about rude staff and unprofessional behavior from some employees.
Technical Support
Customers expressed frustration with the technical support process, citing difficulties in resolving issues and lack of effective assistance.
PU
Patricia Umaña
Jan 4, 2026
5.0
Excellent attention from Gigi, very kind and he helped me with what I needed.
AW
Adriana Williams
Dec 28, 2025
5.0
I love it here and everyone that has assist me have been wonderful. Clean location and in store. Every one is knowledgeable.
KW
Krista Wintersohle
Dec 10, 2025
5.0
They were able to get my service back to normal
KS
Kathy Stewart
Nov 11, 2025
5.0
Very helpful staff. In and out in less than 15 minutes.
JP
Jara Pahl
Nov 7, 2025
5.0
Great customer experience with Michael. No hassle, no nonsense just great customer experience. Nothing better than going in to a business and the employee understands their job. Go to the store and ask for Michael, you won't be disappointed.
Frequently Asked Questions About Xfinity Store by Comcast
What internet services does Xfinity Store by Comcast offer in Woodbridge?
Xfinity Store by Comcast provides various internet services including home internet packages, cable TV, home phone, and home security systems in Woodbridge, VA.
Where is the Xfinity Store by Comcast located in Woodbridge?
The store is located at 15101 Potomac Town Place, STE 115, Woodbridge, VA 22191, USA.
What are the store hours for Xfinity Store by Comcast in Woodbridge?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store by Comcast?
Yes, the store follows professional cleaning and social distancing protocols. Fully vaccinated customers may not need to wear masks unless required by mandates.
Can I book an appointment or reservation online at Xfinity Store by Comcast?
Yes, appointments can be made through their local website: https://www.xfinity.com/local/va/woodbridge/15101-potomac-town-place.html.
What brands are represented at the Xfinity Store by Comcast in Woodbridge?
The store represents the brand 'Xfinity Store by Comcast'.
Which nearby coffee shops can I visit before or after my visit to Xfinity Store by Comcast?
Nearby coffee shops include Betty's Cake, Starbucks, Duck Donuts, and Barnes & Noble café, offering a variety of coffee and light refreshments.
Are there other mobile phone stores near Xfinity Store by Comcast?
Yes, nearby mobile phone stores include Apple Potomac Town Center and Apple Stonebridge Potomac Town Center, convenient for mobile service comparisons or purchases.
Is there a place near Xfinity Store by Comcast where I can do my banking?
Yes, Navy Federal Credit Union is nearby, providing credit union services, installment loans, and financial advising.
What are some nearby restaurants to visit near the Xfinity Store by Comcast in Woodbridge?
Nearby dining options include Nando's PERi-PERi for Portuguese and African cuisine, Not Your Average Joe's for American fare, Firebirds Wood Fired Grill for steak and American dishes, and P.F. Chang's for Chinese cuisine.