Verizon Business Services

1.0
7 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Richmond or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
12250 W Broad St, Richmond, VA
23233, United States

Hours

Reviews

1.0
7 reviews
5 stars
0
4 stars
0
3 stars
0
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1 star
7
  • AE
    Andy Edwardes
    3 days ago
    1.0
    Slow and unhelpful
  • LA
    Lucas Anderton
    6 days ago
    1.0
    After I sat on a waitlist for 30 minutes in store, they told me they couldn’t help me because I’m on a business line and not the owner of the account. I was just at another Verizon store three days ago and they got past that by sending an automated text to one of the authorized owners of the account and by asking me the business PIN. This store told it wasn’t possible and walked away. Would be cool if they would tell you that before you sit on a waitlist.
  • JW
    Joey Wray
    Dec 23, 2025
    1.0
    40 minute wait
  • DM
    Dee Madsons
    Mar 16, 2025
    1.0
    Rude, nothing more to say about the employees here. I waited, got put on the phone with Verizon telephone support, and accomplished nothing in this store except for being told to move and getting the stink eye. I suggest all the employees here go to the Midlothian turnpike location and take basic customer service training, The Midlothian store is busy but they are polite and get things accomplished.
  • JG
    Jonathan Glosser
    Jan 13, 2024
    1.0
    They definitely delete out old reviews because I already had one bad experience. Waited for an hour for walk in appt ok no big deal get text they are ready for me walk in store and they tell me I’m next 25 minutes Later Iam still waiting…

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 12250 W Broad St?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage