Verizon Business Services

1.9
10 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Dulles or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
22000 Dulles Retail Plz, Dulles, VA
20166, United States

Hours

Reviews

1.9
10 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
1
1 star
7
  • CL
    Christopher Long
    Jan 3, 2026
    2.0
    One person on the floor with about 8 customers, no one getting helped, took 20 minutes to drop off a trade-in. Not worth it. T-Mobile is two doors down. Worth a shot!
  • LO
    Leila Ostina
    Dec 17, 2025
    1.0
    David was an extremely unprofessional and ineffective Verizon representative. He worked very slowly, repeatedly disappeared from the sales floor for long periods of time, and provided no communication or updates during the process. Based on this experience, it appeared that he was disengaged from his job and not actively performing his duties. Management should review his activity, including store camera footage if necessary, as it would clearly show extended absences from the workplace while customers were waiting for assistance. In contrast, Carlos was highly professional, efficient, and genuinely helpful. He was polite, patient, and pleasant, and he demonstrated strong knowledge of Verizon services. Carlos took responsibility for the situation and provided excellent customer service, and he should be recognized as a hardworking and valuable employee. During my visit to the Verizon store to exchange my phone, David initially began assisting me and stated that he needed to check his laptop to confirm phone availability. Shortly after, he left to the back office or pantry area and was absent for approximately 20 minutes. When David returned, he informed me that the phone was not available but said he needed to check once more. He then left again without explanation and was gone for another extended period of time. After a long wait, Carlos joined us and took over the situation. Carlos successfully ordered the phone and completed the process of switching the other phone to the Verizon line. He handled the entire transaction efficiently and professionally. Approximately 20–30 minutes later, after Carlos had already completed the order and line transfer, David returned and stated that he could not find the phone. Carlos really great and professional gentleman, many thanks for him ! 🌟 🌟 🌟 🌟 🌟
  • MI
    Maks Isakov
    Dec 6, 2025
    1.0
    Terrible service
  • MN
    Murat Newman
    Nov 28, 2025
    1.0
    Big waste of time. Too crowded, doesn't seem to have competent employees.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 22000 Dulles Retail Plz?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ā–  Shop and activate new devices online ā–  Make online payments and view user details ā–  Keep tabs on data usage