Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in West Jordan. Visit us today at 7138 S Plaza Center Drive, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
7138 S Plaza Center Drive, West Jordan, UT
84084, United States
Hours
Reviews
3.2
808 reviews
5 stars
313
4 stars
95
3 stars
95
2 stars
62
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many reported long wait times and poor service experiences, particularly when returning equipment or resolving issues.
Service Reliability
Numerous reviews highlighted frequent internet outages and slow service, leading to frustration among customers who rely on consistent connectivity.
Sales Practices
Several customers expressed dissatisfaction with perceived aggressive sales tactics and misinformation regarding service plans and pricing, leading to distrust in the company's practices.
Staff Performance
Feedback indicated a mixed experience with staff, with some employees receiving high praise for their assistance, while others were described as rude or unhelpful.
Overall Satisfaction
Overall, many customers expressed dissatisfaction with Xfinity's services, citing issues with billing, service reliability, and customer support, leading to a desire to switch providers.
- SASuzana AlajNov 13, 20255.0Great experience, they are very kind and knowledgeable. I requested the assistance of a manager and Dan helped me do a deep dive on my account and he found me a great deal on my tv and internet. I won’t ever switch from Xfinity.
- KGKimberly GreenNov 11, 20255.0You i have no beef with xfinity... My HOA SWITCHED ME. XFINITY IS ABSOLUTELY BRILLIANT AND A SUPER GREAT COMPANY. THEY ARE PEOPLE FRIENDLY 😀😁
- JDJohn DavisNov 8, 20251.0It's exhausting trying to contact customer service on the phone robots then when you get a live individual still there incompetent its more hassle than benefit one more incident im out
- AMAngel Tirado MNov 6, 20255.0Thank you, Pedro, for your incredible attention and service! My family and I, left the store very happy, with everything we wanted in our hands and proud to be part of Xfinity. We truly appreciate all your help. thank you for everything!
- YSYader Zelaya SrNov 4, 20255.0I had an amazing experience with this store, especially thanks to the store manager, Nancy Toutai. She truly went above and beyond to help resolve the internet issues at my mother’s house. Nancy took the time to listen carefully, troubleshoot the problem step-by-step, and didn’t stop until everything was fully up and running again. Her professionalism, patience, and genuine care made all the difference. It’s rare these days to find someone who takes such pride in their work and treats customers like family. I’m extremely grateful for her dedication and kindness — she turned what could have been a frustrating situation into a positive and stress-free experience. Thank you, Nancy, and the entire team for your outstanding customer service! I’ll definitely be recommending this store to friends and family.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in West Jordan offer?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in West Jordan, UT.
Where is Xfinity Store by Comcast located in West Jordan?
It is located at 7138 S Plaza Center Drive, Suite #110, West Jordan, UT 84084, USA.
What are the operating hours of Xfinity Store by Comcast in West Jordan?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM. It is closed on certain holidays like November 27, 2025.
Does Xfinity Store by Comcast in West Jordan have any COVID-19 safety practices?
Yes, they have professional cleaning and social distancing in place. Fully vaccinated customers do not have to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast in West Jordan?
You can call them at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/ut/west-jordan/7138-s-plaza-center-drive.html.
What is the main internet service feature of XFINITY Mobile?
XFINITY Mobile combines America's largest and most reliable 4G LTE network with the most hotspots nationwide for reliable coverage.
Which nearby mobile phone stores can customers visit near Xfinity Store by Comcast?
Nearby mobile phone stores include Jordan Landing T-Mobile, T-Mobile, and Sprint Store, which are great options for comparing mobile services or buying devices.
What nearby dining options are available for customers visiting Xfinity Store in West Jordan?
Customers can enjoy nearby restaurants like Five Guys, Pardon My Cheesesteak, NASCAR Refuel Tenders & Burgers, IHOP, and Yogurtland West Jordan before or after their visit.
Are there any beauty and wellness places near Xfinity Store by Comcast?
Yes, nearby beauty and wellness places include Soulstice Day Spa & Salon, Ulta Beauty, Benefit Cosmetics BrowBar, and Prime IV Hydration and Wellness Jordan Landing.
Can I find clothing stores near Xfinity Store by Comcast in West Jordan?
Yes, several clothing stores near the location include Aéropostale, Victoria's Secret & PINK, Crazy 8, The Children's Place, Tillys, Carter's, and Nike Factory Store.