Xfinity Store by Comcast Branded Partner

2.6
160 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Salt Lake City. Visit us today at 2107 S 700 E, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
2107 S 700 E, Salt Lake City, UT
84106, United States

Hours

Reviews

2.6
160 reviews
5 stars
59
4 stars
3
3 stars
4
2 stars
3
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being rude or unprofessional.

Long Wait Times

Many customers reported long wait times and poor management of customer flow, leading to frustration.

Billing Issues

Numerous complaints about billing practices, including unexpected charges and difficulties in resolving billing disputes.

Store Environment

The store environment received positive feedback for cleanliness and organization, but some customers noted issues with staff availability.

Product Knowledge

While some staff were noted for their knowledge and helpfulness, others were criticized for providing incorrect information or being uninformed.
  • KW
    Krzysztof Wrona
    Nov 12, 2025
    1.0
    I stopped by today simply to upgrade my phone, simple request, I pay every month for premium plan to be able to upgrade my phone they still charge you every month for the new phone should be simple right? Well I gave my information, told them what I need guy came back and told me I need to buy new iPad in order to get my phone - what on the earth is that??? I just walked out of the store not sure whats going on there but they might need some serious management change if they run their store that way, I called xfinity mobile number and got everything done over the phone not going back to that store thats for sure
  • BB
    Blade_Lavish
    Nov 9, 2025
    5.0
    Dija was very nice to me and my mom and was able to switch us from pure talk to xfinity and also able to save us on our monthly bill to bundle and save after our term ended.
  • IN
    Ishfaqun Nisa
    Oct 30, 2025
    1.0
    Switching to Xfinity from Tmobile was the biggest mistake of my life. They made me buy an iPhone saying its half price and wont be locked with xfinity sim. Guess what, still being charged for full price and figured the phone is locked for two years with this sim. I am personally gonna file a complaint against the salesgirl named Sariah in this branch. Never gone through this much hassle at any store in my life
  • IA
    Ivan Alistoan
    Oct 17, 2025
    5.0
    Dija was so nice, she helped me a lot to set up my wifi modem!!!!
  • DC
    Dawn Helmke Cory
    Oct 17, 2025
    5.0
    Nice and friendly. Quick to setup my account and showed me how to set up

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What are the Xfinity Store by Comcast Branded Partner's hours of operation?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is the Xfinity Store by Comcast Branded Partner located?

It is located at 2107 S 700 E, Ste 2-A, Salt Lake City, UT 84106, United States.