Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Orem. Visit us today at 21 W University Pkwy, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.2
911 reviews
5 stars
359
4 stars
125
3 stars
78
2 stars
48
1 star
301
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the in-store staff for their helpfulness and knowledge, others reported poor experiences with long wait times and unprofessional behavior.
Service Reliability
Many customers expressed frustration with unreliable internet service, frequent outages, and billing issues.
Pricing Concerns
Several reviews highlighted dissatisfaction with rising prices and unexpected charges, leading to a perception of being overcharged.
Mixed Experiences
Overall, experiences varied widely; some customers had positive interactions with specific employees, while others faced significant challenges with the company's service.
- CLCurtis LundJan 5, 20265.0I wanted to give a big shout out to agent Mitchell for helping me resolve a bill I kept getting. After reading all the notes in my case he determined it was an error and made the notes in my file that my balance was $0. It was a huge relief for me to get this resolved. Mitchell is a great asset to your Orem store, this was excellent customer service!
- CSchad sperryJan 3, 20261.0Tech support comes from Egypt and they have very broken English. Super frustrating to trouble shoot issues over the phone when there is a language barrier. I don't recommend this ISP.
- EYEvan YoungJan 3, 20265.0I needed Wi-Fi for only about three months. Xfinity had the best offer as far as a affordability. I was very surprised at how easy it was to get set up. And I was even more surprised at how easy it was to cancel. I assumed that they would be really pushy about me not canceling and about trying to keep me and offering me all these different things. But it was very simple and straightforward. Took about five minutes in the store.
- BEBrent EdgertonDec 29, 20253.0Clean place friendly staff but as typical the advertised prices included all sorts of assumed discounts, meaning that if they advertise $50/m you're more likely to get $80
- SOscott oDec 8, 20255.0OMG, I just had the most EPIC experience at the Comcast store in Orem, UT!!! 🤯 I was freaking out because my Xfinity mobile phone line was down, and I was like, "How am I gonna survive without phone service?!?! 😱" But then Gabby and James swooped in like superheroes and saved the day! 💪 These two are the DREAM TEAM of customer service! They were like, "Don't worry, dude, we've got this!" and BOOM, they got my phone number back up and running like magic! ✨ I was like, "How did you guys do that?!?!?" They were all, "Just a typical Tuesday, bro!" 😂 Gabby and James, if you're reading this, THANK YOU for being the MVPs you are! You guys made a total stranger's day, and I'm forever grateful! 🙏 And to Comcast, if you could give these two a raise and a lifetime supply of Wi-Fi, that'd be awesome. 😉 Anyway, if you're ever in a tech pickle, hit up the Comcast store in Orem and ask for Gabby and James. They'll hook you up! 👍
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Orem?
The Xfinity Store by Comcast is located at 21 W University Pkwy, Orem, UT 84058.
What are the regular business hours for the Xfinity Store by Comcast in Orem?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.
What safety measures are in place at the Xfinity Store by Comcast?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear masks unless mandated by regulations.
What types of services does the Xfinity Store by Comcast offer in Orem?
They provide cable TV, internet service, mobile phone options, home phone service, and home security systems.
How can I access Xfinity services online or through apps?
You can visit their website at https://www.xfinity.com/local/ut/orem/21-w-university-pkwy.html or download the Xfinity apps from the Apple App Store or Google Play Store.
Is there a phone number to contact the Xfinity Store by Comcast in Orem?
Yes, you can reach them at +1 800-934-6489 for inquiries or support.
Can I make a reservation or order services online for the Orem Xfinity Store?
Yes, reservations and service orders can be made online through their reservation or order URLs provided on their website.
What nearby dining options are available if I visit the Xfinity Store in Orem?
Nearby restaurants include Bubbakoo's Burritos for Mexican food, Fancy Burger for American-style burgers, and Mountain Mike's Pizza for pizza lovers.
Are there any healthcare services close to the Xfinity Store in Orem?
Yes, Save Dental, Harris Orthodontics, and Ohana Chiropractic and Wellness Center are nearby healthcare providers you can visit before or after your trip to the Xfinity Store.
What nearby transit or automotive services can help me get to the Xfinity Store in Orem?
Budget Car Rental and Budget Truck Rentals are close by, offering vehicle rental options which might be useful if you need transportation to or from the store.