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Xfinity provides internet services in Ogden. Visit us today at 4093 Riverdale Road, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
Long Wait Times
Many customers reported long wait times in the store, with some experiencing waits of over an hour without assistance.
Product Knowledge
Several reviews indicated that staff members lacked adequate knowledge about products and services, leading to unresolved issues for customers.
Sales Pressure
Customers expressed frustration over aggressive sales tactics, including being pressured to activate additional services they did not want.
Store Management
The management received negative feedback for being dismissive and unhelpful, contributing to a poor customer experience.
AS
Alyssa Stee
3 days ago
1.0
Everytime I come to this location, I'm usually waiting an hour before anyone can help me. If you're consistently having a queue of people waiting for service-and you are-hire more people. You shouldn't have to wait so long to simply drop off unnecessary equipment that was sent even though you requested no additional equipment.
LS
Logan Smith
Dec 31, 2025
5.0
Was nervous about coming in to get my own Internet set up. But my experience with Cheyenne was easy and unintimidating. She explained everything completely so I understood the whole process. I received a great deal on my internet and my phone. Give riverdale Xfinity workers a raise!!!
DP
Deafman of Portland
Dec 30, 2025
5.0
I went in to this location because it is the closest to my location.
I was dreading it! Why? I've been to this place before. However, it was back in 2018, I believe it was.
It was an experience in itself. Not one that I wanted to relive.
So when I went in, a guy named TY assisted me and provided the most professional service I have had from Xfinity.
Due to my Deafness, I was expecting the usual nonsense from this guy as past experiences have proven Xfinity people aren't that bright.
TY was awesome 👍! Provided the professional service one should expect. As soon as I advised TY I was Deaf, he started speaking into his phone for voice to text.
We got everything taken care of and it was very prompt and courteous.
Hooked me up with everything I needed and will be getting a cell phone from them as well next week.
A BIG SHOUT OUT TO TY! THANK YOU TY FOR A JOB WELL DONE👍! KEEP UP THE GREAT WORK.
To my fellow Deaf, if you need good courteous professional service from Xfinity, go see TY at the Riverdale Ave location.
By the Deafman of Ogden
AA
Alex
Dec 29, 2025
5.0
manager is amazing thanks for taking care
of me and my grandparents
LP
Loren Patterson
Dec 14, 2025
1.0
Been a customer for a few years.
Upgraded my phones, and it is a disaster!
Their 611 nuumber is no help!
Lazy people, go to our bad app to activate!!
Bad experience!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Ogden?
The store is located at 4093 Riverdale Road, Ogden, UT 84405, USA.
What are the operating hours for the Xfinity Store in Ogden?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What services does the Xfinity Store provide in Ogden?
Xfinity offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Ogden.
What health and safety measures are in place at the Xfinity Store?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not have to wear a face mask unless required by local mandates.
How can I contact the Xfinity Store in Ogden?
You can reach them by phone at +1 800-934-6489.
Where can I find more information or make a reservation at the Ogden Xfinity Store?
Visit their landing page at https://www.xfinity.com/local/ut/ogden/4093-riverdale-road.html for more information and reservations.
Are there any nearby electronics or mobile phone stores close to the Xfinity Store?
Yes, CPR Cell Phone Repair Riverdale, Batteries Plus Bulbs, and Aspen Dental are nearby stores offering mobile phone repair and electronics services.
What nearby dining options are available around the Xfinity Store in Ogden?
Nearby dining options include Olive Garden (Italian), Panda Express (Chinese fast food), Del Taco (Mexican), Bombay Bites (buffet), Hogi Yogi, and Starbucks for coffee and smoothies.
Are there any nearby parks or outdoor attractions near the Xfinity Store in Ogden?
Yes, Riverdale Weber River Parkway is a nearby park and river area ideal for outdoor activities.
What are some nearby health and medical services close to the Ogden Xfinity Store?
Nearby health services include Aspen Dental, Eye Pros optometrists, and Eyemart Express for eyewear and eye care.