Xfinity Store by Comcast Branded Partner

2.6
355 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Ogden. Visit us today at 4093 Riverdale Road, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
4093 Riverdale Road, Ogden, UT
84405, United States

Hours

Reviews

2.6
355 reviews
5 stars
119
4 stars
19
3 stars
16
2 stars
12
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.

Long Wait Times

Many customers reported long wait times in the store, with some experiencing waits of over an hour without assistance.

Product Knowledge

Several reviews indicated that staff members lacked adequate knowledge about products and services, leading to unresolved issues for customers.

Sales Pressure

Customers expressed frustration over aggressive sales tactics, including being pressured to activate additional services they did not want.

Store Management

The management received negative feedback for being dismissive and unhelpful, contributing to a poor customer experience.
  • AS
    Alyssa Stee
    3 days ago
    1.0
    Everytime I come to this location, I'm usually waiting an hour before anyone can help me. If you're consistently having a queue of people waiting for service-and you are-hire more people. You shouldn't have to wait so long to simply drop off unnecessary equipment that was sent even though you requested no additional equipment.
  • LS
    Logan Smith
    Dec 31, 2025
    5.0
    Was nervous about coming in to get my own Internet set up. But my experience with Cheyenne was easy and unintimidating. She explained everything completely so I understood the whole process. I received a great deal on my internet and my phone. Give riverdale Xfinity workers a raise!!!
  • DP
    Deafman of Portland
    Dec 30, 2025
    5.0
    I went in to this location because it is the closest to my location. I was dreading it! Why? I've been to this place before. However, it was back in 2018, I believe it was. It was an experience in itself. Not one that I wanted to relive. So when I went in, a guy named TY assisted me and provided the most professional service I have had from Xfinity. Due to my Deafness, I was expecting the usual nonsense from this guy as past experiences have proven Xfinity people aren't that bright. TY was awesome 👍! Provided the professional service one should expect. As soon as I advised TY I was Deaf, he started speaking into his phone for voice to text. We got everything taken care of and it was very prompt and courteous. Hooked me up with everything I needed and will be getting a cell phone from them as well next week. A BIG SHOUT OUT TO TY! THANK YOU TY FOR A JOB WELL DONE👍! KEEP UP THE GREAT WORK. To my fellow Deaf, if you need good courteous professional service from Xfinity, go see TY at the Riverdale Ave location. By the Deafman of Ogden
  • AA
    Alex
    Dec 29, 2025
    5.0
    manager is amazing thanks for taking care of me and my grandparents
  • LP
    Loren Patterson
    Dec 14, 2025
    1.0
    Been a customer for a few years. Upgraded my phones, and it is a disaster! Their 611 nuumber is no help! Lazy people, go to our bad app to activate!! Bad experience!

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

Where is the Xfinity Store by Comcast Branded Partner located in Ogden?

The store is located at 4093 Riverdale Road, Ogden, UT 84405, USA.

What are the operating hours for the Xfinity Store in Ogden?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.