Xfinity Store by Comcast

3.2
398 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Murray. Visit us today at 184 E Winchester St, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
184 E Winchester St, Murray, UT
84107, United States

Hours

Reviews

3.2
398 reviews
5 stars
186
4 stars
23
3 stars
14
2 stars
15
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for being rude and unprofessional.

Billing Issues

Numerous complaints about deceptive billing practices, unexpected charges, and difficulty resolving billing problems.

Service Reliability

Frequent reports of service outages and poor internet performance, leading to frustration among customers.

In-Store Experience

Inconsistent in-store experiences; some customers reported quick and efficient service, while others faced long wait times and unhelpful staff.

Employee Recognition

Several employees received positive mentions for their exceptional service, indicating that there are standout staff members despite overall issues.
  • HD
    Heather Davis
    2 days ago
    1.0
    The people here move so slow to help people. I came in for equipment pick up and waited close to an hour with only four customers in the facility. One worker just left to the back and didn’t come back out to help. They mentioned that they were training people which I understand, however, if knowing that you are training people and may move slower, why not have more people on staff to work to help with customers. Not to mention that in between customers people were just on their phones. The front desk woman (LIZ) only helped select customers, and saying to others, “we will be with you in a minute”. HORRIBLE. She got smart, with me and the property manager who I called to verify pickup of said equipment. I wish I could give it 0 stars
  • CC
    Connoway
    Nov 12, 2025
    5.0
    Deoncio was vert transparent, friendly and knowledgable. Had a good conversation while we worked through my problem too
  • JD
    John Davis
    Nov 8, 2025
    1.0
    Be prepared for any customer service issues to be on the phone over an hour it's ridiculous I recommend avoiding xfinity there in store customer service it's a hassle
  • SB
    Scott Berry
    Oct 13, 2025
    1.0
    Came in and told the lady I was just looking to purchase an extender. She said they could do that and just needed to check me in and have me wait to be seen. I waited 45 minutes in the store just to be told they no longer had any extenders to sell. What a waste of time.
  • MG
    Mark Greer
    Oct 13, 2025
    4.0
    The bill keep spiking high up to $250 for 1 TV box.& internrr and then I must visit a store to fix it that takes over :30 minutes wait to speak with an agent and the loud TV inside is annoying. Too bad calling in gets NO results.... must visit to get the bill down to a reasonable level..

Frequently Asked Questions About Xfinity Store by Comcast

What is Xfinity Store by Comcast in Murray known for?

Xfinity Store by Comcast in Murray provides internet services, cable TV, home phone, mobile phone, and home security services in the Murray, UT area.

Where is Xfinity Store by Comcast located?

The store is located at 184 E Winchester St, #184, Murray, UT 84107, United States.