Xfinity Store by Comcast Branded Partner

3.4
847 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Layton. Visit us today at 751 West Antelope Drive, UT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
751 West Antelope Drive, Layton, UT
84041, United States

Hours

Reviews

3.4
847 reviews
5 stars
365
4 stars
113
3 stars
79
2 stars
57
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of professionalism.

Long Wait Times

Customers frequently reported long wait times both in-store and on the phone, leading to frustration.

Technical Issues

Many customers experienced ongoing internet outages and technical difficulties, contributing to dissatisfaction with the service.

Billing Problems

Numerous complaints about billing issues, including overcharges and difficulties resolving account discrepancies.

Store Operations

Inconsistent store hours and unorganized service processes were noted, causing inconvenience for customers.
  • CJ
    Carrie Johnson
    2 days ago
    1.0
    Xfinity is a crock. Their wireless service is horrible and if you cancel your internet with them they can’t do anything for you on the mobile side. Do I mention that we couldn’t get the internet where we live. I would and will never use them again. They are the worst!!!!
  • KM
    Kathy Miller
    3 days ago
    5.0
    I received new equipment and came in to return the old. They were very helpful and even took time to find savings on my account by not paying for things I wasn’t using. Great experience.
  • AN
    Amber Nance
    Nov 5, 2025
    1.0
    I've called 3 times had to go into the store had 2 techs come out and told the same thing not our house but Xfinity them selves I'm 23 days with no service but dame did they already charge me which makes no sense since they supposed gave me a credit
  • KD
    Katie's Toys and Deals
    Oct 30, 2025
    5.0
    Nina was very helpful, she helped me with my internet and phone. Recommended a repair shop, as another option and went out of her way to help me set up my phone. Saved me some money on my internet plan in a package. Thanks 😁
  • TT
    Takakashi
    Oct 20, 2025
    1.0
    I can never get a hold of someone and the AI they have for there bot doesn't even understand you 99% of the time they seriously need to get rid of it and have an ACTUALL person answer the phone to help people I sat for 4 hours on the phone just for the bot repeat the same thing over and over again.. its ridiculous NOT EVERYONE can make it into the store 😒 Xfinity has honestly gone to shit their internet doesn't even work half the time anymore.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does Xfinity Store by Comcast Branded Partner in Layton offer?

Xfinity Store by Comcast Branded Partner offers internet, cable TV, home phone, home security systems, and mobile phone services in Layton, UT.

Where is the Xfinity Store by Comcast Branded Partner located in Layton?

The store is located at 751 West Antelope Drive, Layton, UT 84041, United States.