Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Sunset Valley or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
I visited the Verizon store at 5207 Brodie Ln, Sunset Valley, TX to transfer my second line from an old iPhone to a new one. What should have been a simple process turned into a disaster.
Several employees, including the manager, worked on it. Instead of solving the issue, they deleted the eSIM from my old phone and never activated it on the new device. Now I no longer have access to this number, yet it still shows on my Verizon account and I am expected to keep paying for it.
I was simply handed a support phone number and left on my own. No follow-up, no resolution, no accountability. This is not the level of service you expect from a major carrier.
I’ve been a loyal Verizon customer with multiple family lines, but being abandoned without an active number makes me seriously reconsider my choice. Lately I’ve been thinking about switching to T-Mobile, and experiences like this only push me closer.
AD
Antonio Damian
Sep 20, 2025
1.0
Chris the manager, made sure that Verizon lost a 3 year paying customer, after .y experience at this store, I will be taking my hard earned money elsewhere. Verizon can thank Chris from Saturday morning shift today for my leaving the company
CC
Clara Comparan
Jan 16, 2024
1.0
Staff was rude and unhelpful when I came in to trade in my work phone. Absolutely was treated like a nuisance and will be going somewhere else.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 5207 Brodie Ln?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 5207 Brodie Ln?
Primary Contacts, Administrators, or users with View and Pay access can make payments on up to 10 accounts simultaneously via My Business Wireless.
How do I access and manage my Verizon Business account online?
Use My Business portal to shop and activate devices, make payments, view user details, and monitor data usage.
How many lines are supported on the Verizon business plan?
You can purchase up to 9 lines under the Verizon business plan.
What is the phone number to contact Verizon business customer service?
You can call Verizon business customer service at 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon offers business phone service with unlimited nationwide calling through Preferred Voice.
What are the store hours for Verizon Business Services at 5207 Brodie Ln?
The store is open Monday to Friday from 10 AM to 8 PM, Saturdays from 9 AM to 7 PM, and Sundays from 10 AM to 5 PM.
Can I schedule in-store appointments at Verizon Business Services?
Yes, Verizon Business offers online appointment booking and onsite services for added convenience.
What are some dining options near Verizon Business Services that I can visit before or after my appointment?
Nearby restaurants include Dream Dinners, Docs Backyard Grill, KPOT Korean BBQ & Hot Pot, Wendy’s, and Dickey’s Barbecue Pit, perfect for a meal around your visit.
Are there any pet services close to Verizon Business Services at 5207 Brodie Ln?
Yes, you can find pet services nearby at Petshotel Sunset Valley and PetSmart for pet sitting, training, and supplies.
What nearby retail and beauty services are accessible from Verizon Business Services in Sunset Valley?
Nearby options include Ultra Salon Cosmetics for beauty needs and stores like Justice for clothing and Big Frog Custom T-Shirts for custom apparel.