Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Spring. Visit us today at 6625 Spring Stuebner Road, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
6625 Spring Stuebner Road, Spring, TX
77389, United States
Hours
Reviews
2.9
179 reviews
5 stars
77
4 stars
6
3 stars
4
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising specific employees for their helpfulness while many others report rude and unprofessional behavior from staff.
Service Issues
Numerous customers reported ongoing problems with internet connectivity, billing discrepancies, and difficulties in reaching customer support.
Store Experience
While some customers had positive experiences with specific employees, many expressed frustration with long wait times and inadequate assistance during their visits.
Billing Concerns
Several reviews highlighted issues with unexpected charges and lack of transparency regarding pricing, leading to dissatisfaction with overall value.
Management Praise
A few employees, particularly managers like Michael and Carlos, received commendations for their exceptional service and problem-solving abilities.
- ECEfrén Lucio CamposOct 27, 20251.0Pésimo servicio
- TTTom ThibodeauxSep 28, 20251.0Got the wrong box given to me 3 times this year.
- LLLoveAug 25, 20255.0Love this location. Very helpful.
- EMelisa medinaAug 23, 20251.0I spent over an hour at this T-Mobile store and never got any help. They took my number claiming they would put me on a list, but nothing ever happened. Several employees were just standing around doing nothing, ignoring customers the whole time. Nobody even acknowledged me. This is by far the worst customer service I’ve ever experienced — absolutely unacceptable.
- RURuler Of The UniverseAug 22, 20251.0Showed up to the store 15 minutes before closing. On August 21st I was told I had to exchange all my equipment gave all my equipment to the representatives. It was there about 15 minutes. Got the equipment back in Brown generic boxes, not the new boxes like you normally would got home to find out that that was not given my battery backup charger for my storm ready WI. Fi, you cannot contact the store. It's impossible. I am no longer in the area I have personal problems to take care of and I can't tell them to please do not discard my battery back up. Horrible at you can't contact the store horrible. The agent on the 800 number still can't contact the store. It's horrible.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Spring, TX?
The store provides cable TV, internet, home phone service, home security systems, and mobile phone services in Spring, TX.
Where is the Xfinity Store by Comcast Branded Partner located?
It is located at 6625 Spring Stuebner Road, Suite 200, Spring, TX 77389, USA.
What are the opening hours of the Xfinity Store in Spring?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Xfinity Store in Spring have any COVID-19 safety measures?
Yes, they have professional cleaning and social distancing in place. Fully vaccinated customers do not need to wear face masks unless required by local mandates.
How can I contact the Xfinity Store in Spring?
You can call their local phone number at +1 346-808-7833 or main phone number at +1 800-934-6489.
Can I book a reservation or schedule a visit to the Xfinity Store online?
Yes, you can reserve your visit online at https://www.xfinity.com/local/tx/spring/6625-spring-stuebner-road.html
What nearby places are close to the Xfinity Store in Spring where I can get food?
Nearby food options include Ichigo (Japanese restaurant), Russo's New York Pizzeria and Italian Kitchen, Five Guys (burger restaurant), Salata (salad bar), Orange Leaf Frozen Yogurt, and Marble Slab Creamery/MaggieMoo’s for desserts and treats.
Are there any beauty or wellness services near the Xfinity Store in Spring?
Yes, nearby are Amanda Thompson/ Color Specialist, Black Hearts Studio, Palace Nails & Spa, Waxing the City, Amazing Medspa, and Wellness Thai Massage and Day Spa 2 offering various beauty and wellness services.
Where can I find mobile phone stores close to the Xfinity Store in Spring?
T-Mobile is a nearby mobile phone store and telecommunications company close to the Xfinity Store in Spring.
How might nearby services like Gadget MD Spring be useful when visiting the Xfinity Store?
Gadget MD Spring offers electronics and IT repair services which can complement your visit to the Xfinity Store if you need technical support or repairs for your devices.