Xfinity Store by Comcast Branded Partner

2.9
179 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Spring. Visit us today at 6625 Spring Stuebner Road, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
6625 Spring Stuebner Road, Spring, TX
77389, United States

Hours

Reviews

2.9
179 reviews
5 stars
77
4 stars
6
3 stars
4
2 stars
12
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some praising specific employees for their helpfulness while many others report rude and unprofessional behavior from staff.

Service Issues

Numerous customers reported ongoing problems with internet connectivity, billing discrepancies, and difficulties in reaching customer support.

Store Experience

While some customers had positive experiences with specific employees, many expressed frustration with long wait times and inadequate assistance during their visits.

Billing Concerns

Several reviews highlighted issues with unexpected charges and lack of transparency regarding pricing, leading to dissatisfaction with overall value.

Management Praise

A few employees, particularly managers like Michael and Carlos, received commendations for their exceptional service and problem-solving abilities.
  • EC
    Efrén Lucio Campos
    Oct 27, 2025
    1.0
    Pésimo servicio
  • TT
    Tom Thibodeaux
    Sep 28, 2025
    1.0
    Got the wrong box given to me 3 times this year.
  • LL
    Love
    Aug 25, 2025
    5.0
    Love this location. Very helpful.
  • EM
    elisa medina
    Aug 23, 2025
    1.0
    I spent over an hour at this T-Mobile store and never got any help. They took my number claiming they would put me on a list, but nothing ever happened. Several employees were just standing around doing nothing, ignoring customers the whole time. Nobody even acknowledged me. This is by far the worst customer service I’ve ever experienced — absolutely unacceptable.
  • RU
    Ruler Of The Universe
    Aug 22, 2025
    1.0
    Showed up to the store 15 minutes before closing. On August 21st I was told I had to exchange all my equipment gave all my equipment to the representatives. It was there about 15 minutes. Got the equipment back in Brown generic boxes, not the new boxes like you normally would got home to find out that that was not given my battery backup charger for my storm ready WI. Fi, you cannot contact the store. It's impossible. I am no longer in the area I have personal problems to take care of and I can't tell them to please do not discard my battery back up. Horrible at you can't contact the store horrible. The agent on the 800 number still can't contact the store. It's horrible.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does Xfinity Store by Comcast Branded Partner offer in Spring, TX?

The store provides cable TV, internet, home phone service, home security systems, and mobile phone services in Spring, TX.

Where is the Xfinity Store by Comcast Branded Partner located?

It is located at 6625 Spring Stuebner Road, Suite 200, Spring, TX 77389, USA.