Business Details
About
Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Richmond or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
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Reviews
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- AJAlex JacksonDec 16, 20251.0I had a very disappointing experience at the Verizon store. I visited the store due to an issue, but the sales associate behaved very rudely. He told me that since I had returned my device, I was no longer a Verizon customer and that no help could be provided. He asked me to call customer care There was also a female associate named Angie who behaved extremely rudely with customers. When I asked for an email address to submit a complaint, she refused to provide it and said it was against their policy to share any details, Her tone was very disrespectful and unprofessional. Later, a senior manager named Aubrey spoke with me. Although he said they could not provide any details, he spoke politely and professionally. However, the other assistants continued to show angry and rude behavior. I was very disappointed by this experience at the Verizon store located at 10203 W Grand Pkwy S, Suite ___. Customer service needs serious improvement. Even if there is no solution available, customers should at least be treated with respect, spoken to politely, and given clear and honest information.
- MHMorgan harrisonJul 31, 20255.0The establishment was clean, and tidy. We were greeted at the door by Luis who has exceptional customer service and excellent knowledge about Verizon and the phones they sell. They were honest and transparent during the transaction and I would definitely go back again. He wasn’t pushy about the promos or other extra things Verizon offers, like other reps I’ve interacted with. He was kind, knowledgeable, and friendly.
- JSJay ScuhJul 31, 20255.0The gentleman named Luis that helped me get a new phone and data transfer was straight to the point and helped me get what i wanted very quickly, very satisfied with the customer service!
- SPStephanie PerezJul 28, 20255.0We went in to get a new phone and Luis who helped us was very professional, knowledgeable and went above and beyond to explain everything to us. Get Luis to help you on your next visit! Thank you for your help! Satisfied customer!
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 10203 W Grand Pkwy S?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 10203 W Grand Pkwy S?
If you are the Primary Contact, Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging in to My Business Wireless.
How do I access my Verizon Business account online?
Use My Business to manage your Verizon wireless services, shop and activate new devices, make payments, view user details, and monitor data usage online.
What is the maximum number of lines allowed on a Verizon business plan?
You can have up to 9 lines on a Verizon business plan. More details are available on the Devices and Plans page.
What is the customer service contact number for Verizon Business?
You can contact Verizon Business customer service at 1 (800) 837-4966.
Does Verizon offer business landline phone services at this location?
Yes, Verizon offers business landline phone service with unlimited nationwide calling through Preferred Voice. Check availability and plans at the store.
What are the store hours for Verizon Business Services in Richmond, TX?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Business Services in Richmond offer?
They offer the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What nearby places can I visit when I come to Verizon Business Services at 10203 W Grand Pkwy S?
Nearby you can find Starbucks for coffee, Sport Clips Haircuts for grooming, and Regions Bank for financial services. You might want to grab a coffee before your appointment or get a haircut nearby.
Are there other mobile phone stores near Verizon Business Services in Richmond?
Yes, there are other Verizon stores and a T-Mobile mobile phone store nearby, which you can visit for additional options or services.
What dining options are available near Verizon Business Services at 10203 W Grand Pkwy S?
Nearby restaurants include Raising Cane's Chicken Fingers, Chili's Grill & Bar, MOD Pizza, and Marble Slab Creamery, ideal for a meal before or after your visit.