Xfinity Store by Comcast

3.3
224 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Pearland. Visit us today at 2803 Business Center Drive, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2803 Business Center Drive, Pearland, TX
77584, United States

Hours

Reviews

3.3
224 reviews
5 stars
109
4 stars
20
3 stars
3
2 stars
10
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.

Wait Times

Customers frequently reported long wait times for service, with some experiencing waits of over an hour.

Billing Issues

Numerous complaints about billing practices, including unexpected charges and difficulties in resolving billing discrepancies.

Store Experience

In-store experiences varied widely, with some customers appreciating the quick service while others faced disorganization and unhelpful staff.

Product Knowledge

Several customers noted a lack of product knowledge among staff, leading to frustration during service interactions.
  • CB
    Celia Brown
    Nov 5, 2025
    1.0
    I returned 3 tv boxes to this store July 23, 2025 and the store told me it was all good. They put it all into a computer, scanning numbers from each one. Every month since then, I still get billed for 2 boxes. You get one with the TV package and the others are $12/mth. We decided the day the 2 additional boxes got delivered that we preferred full streaming and took all 3 boxes to the Xfinity store in Pearland on Business Center street, and to this day xfinity shows them in the system still in my possession. This is ridiculous.
  • VB
    Vernie Bazil
    Oct 12, 2025
    5.0
    It was good. Very helpful and my problem was resolved.
  • PG
    Porschea Glaspie
    Sep 17, 2025
    1.0
    Alternating and playing with my internet bill in store and when you call in, the black female manager on duty today refused to let me see my contract in store to verify my billing issues and questions, thanks for the lawsuit. 🇺🇸
  • RR
    Robert
    Sep 12, 2025
    4.0
    My visit was to return an internet box and it was a super fast in and out with a drop off receipt. This store was great by Comcast / Xfinity in general is not.
  • CK
    Christopher Katthage
    Sep 6, 2025
    5.0
    LickedySPL!T in and out! This location has got it going on! They know their tech

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Pearland offer?

Xfinity Store by Comcast in Pearland offers internet services, cable TV, home phone service, home security systems, and mobile phone services.

Where is the Xfinity Store by Comcast located in Pearland?

It is located at 2803 Business Center Drive, Suite 134, Pearland, TX 77584, USA.