Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Pasadena. Visit us today at 4545 East Sam Houston Parkway S, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
4545 East Sam Houston Parkway S, Pasadena, TX
77505, United States
Hours
Reviews
3.7
820 reviews
5 stars
432
4 stars
107
3 stars
53
2 stars
35
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were described as rude and unprofessional.
Efficiency
Many customers appreciated the quick service and efficiency in handling their requests, though some reported long wait times and poor service during busy periods.
Product Issues
Several customers expressed dissatisfaction with service reliability, including internet speed and billing issues, indicating a need for improvement in these areas.
Staff Knowledge
There were complaints about staff not being knowledgeable or helpful, leading to frustration among customers trying to resolve issues.
Store Environment
The store environment was noted as busy, with some customers feeling neglected or unwelcomed due to inadequate staffing.
- ASAdrien Julien Sr.Oct 15, 20255.0quick and efficient
- SZsteven zimmermanOct 12, 20251.0There isn't anything available in the store to buy, no notice or disclaimer anywhere. Wasted my time coming to this store.
- VLveronica lozoyaOct 11, 20255.0The staff was great, everyone very knowledgeable and polite. Thank you Ivan for your help today
- MMMayoOct 4, 20255.0Very helpful employees
- NBNathan BrownOct 3, 20255.0Eli was very professional and explained everything perfectly
Frequently Asked Questions About Xfinity Store by Comcast
What is Xfinity Store by Comcast in Pasadena known for?
Xfinity Store by Comcast in Pasadena offers internet services, cable TV, home phone, and home security systems.
Where is Xfinity Store by Comcast located in Pasadena?
The store is located at 4545 East Sam Houston Parkway S, Pasadena, TX 77505, USA.
What are the operating hours of the Xfinity Store by Comcast in Pasadena?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on certain holidays like November 27, 2025.
How is the Xfinity Store ensuring customer safety during visits?
The store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast in Pasadena?
You can call the local phone number at +1 832-418-5031 or the main phone line at +1 800-934-6489.
Where can I find more information or make a reservation with the Pasadena Xfinity Store?
You can visit their website at https://www.xfinity.com/local/tx/pasadena/4545-east-sam-houston-parkway-s.html or make a reservation through the same link.
Which competitors of Xfinity Store by Comcast are present in Pasadena?
Some competitors include AT&T, Verizon, RCN, and T-Mobile.
What nearby food options are available around the Xfinity Store in Pasadena?
Nearby food options include MOD Pizza, Freddy's Frozen Custard & Steakburgers, NAM Noodles and More, Menchie's Frozen Yogurt, and Salata.
Are there other mobile phone stores near the Xfinity Store in Pasadena?
Yes, Metro by T-Mobile is a nearby mobile phone store offering accessories and services.
What nearby beauty and wellness places can I visit around the Xfinity Store?
Nearby beauty and wellness places include Bronzed Bunz By Brooke, MY SALON Suite, Queen Nails & Spa, Dalia's Hair Trendz Boutique, Flawless Beauty by Jojo - JoAnn, Lashes By Clarisa, Glam Gallerie, Color & Effect Studio, and Omnibeautybar.