Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in New Braunfels or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
I sat in the store for 30 minutes and watched 3 people come in after me and get assisted before me. I can see why this store has a 3 star rating and what makes this even worse.. It's a corporate store.
KE
Kayla Ebert
Nov 11, 2023
1.0
This has been the worst experience I’ve ever had. I received a promotion by text back in the summer and decided to upgrade my husband by adding him to my line. Thinking that it was a good decision-
Well. It has been a disaster. I was paying $120 for my line with hot spot, my watch, Hulu and Disney. Promotion said get a phone added for free basically.
Mind you my phone was paid off. Dustin says well if you upgrade when we buy your phone, mind you was completely paid off- then it basically covers your new phone like you don’t have to worry about finances on the new one. Ok. I said my bill is $120 at the moment and I do not want to pay more then $160 for my bill- well then I get taxes on the new phones which he told me I could call and threaten to cut service and they would wave that fee- lie.
Next he said my bill wouldn’t be more then the $165- well the last 3 months it’s been over $200.
I was completely lied to. Then Ash- tried to “help” but only got frustrated by explaining to me everything I already knew. I’ve already called customer service and visited them 3 times to try to find a way to lower my bill. Total scam.
They said well you can go some where else if you want but you still owe Verizon $1400 for your phones… but wait- my phone was paid off and you told me that it covered my new one? So how am I now financially responsible for 2 phones! I get it? The one I added. Ok.
But my phone should have been completely free because it paid off my new one. Also it changed my plan so I don’t get Hulu or Disney or Apple Music anymore- completely bald faced lied, even when I asked questions to make sure I wasn’t getting screwed. Now, I’m stuck for 3 years paying off phones that I shouldn’t be and I am so disappointed in the humanity of these guys. Not just disappointed but disgusted. I will suffer the 3 years in my phone contract but I can tell you as soon as I’m done I will NEVER EVER have phone service with them.
FC
Frank Castle
Sep 26, 2023
5.0
Great place and knowledgeable staff they even stayed after business hours to help with a phone issue that wasn't on their end in the past 3 months we have got an iPhone 14 Pro max , Pixel 6 and iPhone 15 pro max on order this is my go to store
DS
debby sawall
May 13, 2023
5.0
Thanks Maria and Dustin. You both are amazing 🥹sets up everything for us and great customer service 🥹🥹
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 2802 N Interstate 35?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at the New Braunfels location?
If you have Primary Contact, Administrator, or View and Pay access, you can pay bills for up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account online?
Use My Business to shop and activate devices, make online payments, view user details, and monitor data usage conveniently.
How many lines are available on the Verizon business plan?
You can purchase up to 9 lines on a Verizon business plan.
What is the contact number for Verizon business customer service?
You can reach Verizon business customer service at 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon offers unlimited nationwide business landline phone service through Preferred Voice plans.
What are the store hours for Verizon Business Services at 2802 N Interstate 35, New Braunfels?
Open Monday through Saturday from 9 AM to 7 PM, and Sundays from 10 AM to 5 PM. Holiday hours may vary.
What brands of smartphones can I find at Verizon Business Services in New Braunfels?
The store features top brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What convenient shopping options does Verizon Business Services offer?
You can shop online with options such as in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What nearby restaurants can I visit before or after shopping at Verizon Business Services?
You can enjoy meals at nearby places like Subway, Panda Express, Whataburger, Las Palapas Restaurants, BJ’s Restaurant & Brewhouse, or In-N-Out Burger.
How can nearby transit and landmarks help me find Verizon Business Services in New Braunfels?
Nearby landmarks such as the U.S. Army Recruiting Station and US Navy Enlisted Recruiting can help orient you, and the location is near well-known stores like AT&T Store and Mattress Firm for easy reference.