Xfinity Store by Comcast

3.5
851 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in League City. Visit us today at 2865 Gulf Fwy S, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2865 Gulf Fwy S, League City, TX
77573, United States

Hours

Reviews

3.5
851 reviews
5 stars
380
4 stars
138
3 stars
73
2 stars
45
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Long Wait Times

Many customers expressed frustration over long wait times both in-store and on the phone, with some waiting over an hour for assistance.

Service Reliability

Numerous reviews highlighted issues with internet service reliability, including frequent outages and poor customer support when addressing these problems.

Equipment Issues

Customers reported problems with equipment, including receiving incorrect items and difficulties in returning or exchanging equipment.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
  • TB
    Thomas Breen
    4 days ago
    5.0
    Came into the store Monday 1/5/26, several people waiting, expected a long wait however plenty of staff working, after less then 10 minutes Anthony was able to answer my questions directly, came back 2 days later and processed an upgrade on my modem/router, easy, returned my old unit a few hours later which Melina took care of. Knowledgeable, friendly, not pushy and efficient, Anthony and Melina are class examples of what customer service is, appreciate you both👏🏻👏🏻👏🏻
  • AC
    Andra Crussell
    6 days ago
    1.0
    Do not buy the phone insurance they will not cover your phone
  • ZS
    Zus s
    Dec 27, 2025
    1.0
    Unprofessional, pulled in at 7:50 pm on a Saturday for a simple drop off, shutters were closed lights were on employees were inside, saw me and deliberately turned the lights off.
  • KA
    Kevin Alford
    Dec 18, 2025
    1.0
    Terrible virtual assistant. Worth changing back to AT&T. It NEVER lets me speak to a live agent 😡
  • MS
    Michael Sever
    Nov 28, 2025
    5.0
    Jason is a ROCKSTAR! We hit two other Xfinity stores (Pasadena - George; Bay Area - Branded Store), and they could not figure out how to help us. Then we came to this store and met Jason. He listened to every concern we had, and unlike the other stores…addressed every issue. Thank you Jason for representing Xfinity the right way.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in League City offer?

Xfinity Store by Comcast in League City offers internet services, cable TV, home phone service, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located in League City, TX?

Xfinity Store by Comcast is located at 2865 Gulf Fwy S, League City, TX 77573.