Xfinity Store by Comcast

3.5
842 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in League City. Visit us today at 2865 Gulf Fwy S, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2865 Gulf Fwy S, League City, TX
77573, United States

Hours

Reviews

3.5
842 reviews
5 stars
376
4 stars
136
3 stars
73
2 stars
45
1 star
212

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and difficulty reaching support.

Long Wait Times

Customers frequently mentioned long wait times both in-store and on the phone, leading to frustration.

Equipment Issues

Several reviews highlighted problems with equipment, including outdated devices and issues with installation.

Mixed Staff Performance

While some staff members received praise for their helpfulness, others were criticized for being unprofessional or unhelpful.

Billing Concerns

Customers expressed dissatisfaction with billing practices, including unexpected charges and price increases.
  • RC
    Robert Combs
    Nov 7, 2025
    1.0
    Horrible experience. Don't ask the black guy for help, he totally screwed up my account.
  • DR
    DrV at Texas Spine & Sports Rehab
    Nov 2, 2025
    5.0
    Easy and straight forward. Show up ready to swap your equipment.
  • CC
    chillib65
    Oct 29, 2025
    1.0
    Internet service is poor at best on a good day, automated service is horrendous and takes forever to get a person, and it’s nearly impossible to get any decent customer service or any other service they so proudly boast about. The equipment lasts approximately 6months before having to go into the store for a new router, modem, DVR, etc. If there were other service providers in the area, we wouldn’t have Xfinity in our home, and I would never recommend Comcast/Xfinity to anyone.
  • BH
    Brenda Hignight
    Oct 22, 2025
    5.0
    There were some snagged but Faith was awesome in helping us.
  • SB
    Sandra Bustos
    Oct 20, 2025
    1.0
    I have had the worst experience with Xfinity mobile so where do I begin when I switched over to Xfinity mobile I was told I was under a discounted plan where I was supposed to pay $10 a month but I never paid that much I was always being charged $30 something then $40 something a month and now I pay $50 they never connected my phone correctly with the e-sim so I would never get signal after that I ordered a SIM card and it still wouldn’t give my phone access to signal so I needed up going to the actual store in League city they lied to me they told me in order for my SIM card to allow access to signal that they need to close the like I had and get a new number I even asked the guy if I would still be part of the discounted line and he said yes! Then after that month I started getting charge $50 something a month now so I was going back and fourth with multiple people from Xfinity on the phone and everybody kept telling me different things they would lie and tell me they would fix it and they wouldn’t do anything but tell me lies so I have up with people on the phone because what I mean NOBODY for works for Xfinity through the phone is knowledgeable about their job! So I show up to the xfinity in Kemah TX I come to find out through this guy that helped say that he couldn’t get my discounted like back because the guy from league city closed that account to he could make money and basically lied to me and that it was considered fraud and now I’m waiting for Xfinity to respond to get me back on the discounted line I was before and he said it would take up 7months for Xfinity to approve to move my line back to the discounted one I am very upset with how Xfinity goes about things when one of their employees basically stole from me and now it’s going to take longer for me to get back to my old discounted line so I would recommend people to go to the Kemah Xfinity instead people here lie and try to steal your money!

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in League City offer?

Xfinity Store by Comcast in League City offers internet services, cable TV, home phone service, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located in League City, TX?

Xfinity Store by Comcast is located at 2865 Gulf Fwy S, League City, TX 77573.