Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Killeen or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
The 1 star goes to Verizon HQ.
Verizon got too expensive for me a 65 year old senior citizen, and a military veteran had been charging me $150+ dollars a month for years, and throughout 10 years they knew i was both a Army veteran and senior citizen. 🥲
I was issued a newer phone from a promotional deal for $35? But, due to a serious (senior 6 consecutive fall) injury, I was unable to activate it (for yet an additional $35). I have been unable to drive for 6+ months.
When my daughter was assisting me, she found out how much I was paying Verizon, whose employees knew I was a veteran and a senior citizen. My daughter found out what it was being charged had me change to her carrier to T-Mobile and I am now paying $40 a month.
Then this past Sunday, 15 December 2024 Verizon took it upon themselves to remove $700 out of my bank account without my knowledge or notifying me for not returning their unactivated phone after T-Mobile activated my new phone.
5 Stars to:
On 16 December 2024, Monday my daughter was able to drive me after my physical therapy appointment, then a different hospital appointment to This particular Verizon Store, which is an actual TRUE, REAL VERIZON Store, and was able to help me return it and made sure I took it to the FedEx store right away right nextdoor to them; unlike the privately owned Verizon's, which refused to help me, becausethey were unable to.
Hopefully, I will get my $700 returned to me as quickly as they swiped it, took it, removed it from my checking account. Otherwise, I will miss several auto-pay bills due to insufficient funds this month. Hopefully, my CHRISTmas will be blessed in this manner quickly.
LM
Leo Moranti
Apr 20, 2024
1.0
Customer Service is a foreign word to the staff at this store. I arrived just before they opened and still waited 1/2 hour just to bring in a trade in. Once I finally got someone to pay attention to me instead of how their weekend was with each other, they wanted me to reactivate the equipment and deactivate the equipment I got shipped to me so they could examine the equipment. I walked out and shipped my equipment back instead. Will not be back to this location. Enjoy your weekend,
SJ
Shanelle Johnson
Jun 3, 2023
1.0
Do not go to this Verizon store they have no desire to assist you if you’re not adding to their commission. Rodney and Robert were awful. They didn’t assist the just insisted that I call customer service. After being threatened with the police I went to the cove store (not a corporate store) they informed me that once I left the Killeen store had my account flagged for fraud. (Nothing was fraudulent) it took a while but they fixed everything I left out of there happy with 3 new phones. Moral of the story AVOID THIS STORE AT ALL COST
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 2309 E Central Texas Expy?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
â– Shop and activate new devices online
â– Make online payments and view user details
â– Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 2309 E Central Texas Expy?
Primary Contacts, Administrators, or users with View and Pay access can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account?
Use My Business to shop and activate new devices online, make payments, view user details, and monitor data usage.
How many lines can I have on a Verizon business plan?
You can purchase up to 9 lines on the Verizon business plan. Check our Devices and Plans page for more details.
What is the contact number for Verizon business customer service?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone services?
Yes, Verizon business phone service includes unlimited nationwide calling with Preferred Voice. You can check availability and explore plans today.
What are the store hours for Verizon Business Services in Killeen, TX?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM.
What products and services does Verizon Business Services offer?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Are appointments available at Verizon Business Services in Killeen?
Yes, online appointments are available for added convenience along with onsite services.
Which nearby restaurants can I visit before or after my visit to Verizon Business Services?
You can try Buffalo Wild Wings, Little Tokyo (Japanese cuisine), Mr Gatti's Pizza, Chili's Grill & Bar, or Applebee's Grill + Bar, all located near the Verizon store.
What nearby services could help with shipping or travel needs when visiting Verizon Business Services?
FedEx Office Print & Ship Center and RushMyPassport in FedEx Office offer printing, shipping, and passport services nearby, convenient for business travelers.
Are there entertainment options near Verizon Business Services in Killeen?
Yes, nearby entertainment includes Hollywood Theaters, Regal Killeen, Killeen STM 14 cinemas, Club Krush dance club, and Chuck E. Cheese for family fun.