Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Katy. Visit us today at 23701 Cinco Ranch Boulevard, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
23701 Cinco Ranch Boulevard, Katy, TX
77494, United States
Hours
Reviews
3.1
218 reviews
5 stars
107
4 stars
5
3 stars3
2 stars
12
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their professionalism.
Store Experience
Numerous reviews highlight a negative in-store experience, including long wait times, dismissive attitudes from staff, and a lack of assistance for existing customers.
Product Issues
Customers reported problems with products and services, including billing errors, equipment issues, and misleading promotions, leading to frustration and dissatisfaction.
Management Concerns
Several reviews mention poor management practices, including unprofessional behavior from managers and a lack of accountability for staff actions.
- VMVasundhara malotuDec 17, 20255.0Rafael, ⭐⭐⭐⭐⭐ Excellent Service Experience with Xfinity I had a great experience with the Xfinity representative. They were extremely professional, patient, and knowledgeable. They took the time to clearly explain everything, answered all my questions, and made sure my issue was fully resolved. The service was quick, smooth, and stress-free. I truly appreciate the representative’s dedication and friendly attitude. This level of customer service makes a big difference, and I’m very satisfied with the support I received from Xfinity. Highly recommend!
- SZsafiullah zakiDec 10, 20255.0One of the best characters service I ever seen in my very good and professional team they are the best of best keep up the good work Mr Manager I will be back
- SASam AlsabaghDec 4, 20251.0Bad customer service
- FCFaren CochranOct 16, 20255.0Chris and Yvette at the Bunker Hill /Memorial City Location took Care of me yalll!!!!! I got a new phone and they set me up with all of the accessories . They were professional and funny too. Give them a raise Xfinity!!!!
- DPDamita PalmerSep 19, 20251.0I went to this location on the 18th to pre order the new iPhone, I was told to come back the next day (19th) I was later informed that the DM instructed the staff that if I was not getting a new line they could not offer me the new iPhone, even though I have been with Xfinity Mobile since the beginning, I was very disappointed with this decision. Shame on you DM this is not good business and I will never utilize your store ever again. You should be ashamed of yourself for denying a loyal customer.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Katy, TX?
The store offers cable TV, internet, home phone, and home security services in Katy, TX.
Where is the Xfinity Store by Comcast Branded Partner located in Katy?
It is located at 23701 Cinco Ranch Boulevard, Katy, TX 77494, USA.
What are the store hours for Xfinity Store by Comcast Branded Partner in Katy?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
How can I contact Xfinity Store by Comcast Branded Partner locally?
You can call their local phone number at +1 832-437-2892 or their main phone number at +1 800-934-6489.
Does Xfinity Store by Comcast Branded Partner in Katy follow any health and safety practices?
Yes, they have professional cleaning and social distancing measures in place. Fully vaccinated customers do not have to wear masks unless mandated.
Where can I find more information or make a reservation for the Xfinity Store in Katy?
Visit their landing page at https://www.xfinity.com/local/tx/katy/23701-cinco-ranch-boulevard.html to learn more or make a reservation.
What nearby places of interest can I visit around Xfinity Store by Comcast Branded Partner in Katy?
Nearby you can visit Roosters Men's Grooming Center, Einstein Bros. Bagels for food, and FedEx Office Print & Ship Center for printing services.
Are there any nearby dining options around the Xfinity Store in Katy?
Yes, you can enjoy meals at nearby MOOYAH Burgers, Fries & Shakes, Panera Bread, Tacos A Go Go, and Mirchi Peri Peri restaurants.
What nearby health or beauty services are close to Xfinity Store by Comcast Branded Partner?
Nearby health and beauty services include Hetana's Nail & Lash, BH Hair Studio, and Memorial Eye Center - Cinco Ranch.
Which other companies compete with Xfinity Store by Comcast Branded Partner for internet and mobile services in Katy?
Competitors include AT&T, Verizon, RCN, and T-Mobile in providing internet and mobile services in the area.