Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Katy. Visit us today at 23701 Cinco Ranch Boulevard, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
23701 Cinco Ranch Boulevard, Katy, TX
77494, United States
Hours
Reviews
3.1
215 reviews
5 stars
105
4 stars
5
3 stars3
2 stars
12
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their excellent service.
Professionalism
Numerous reviews highlight a lack of professionalism among staff, including dismissive attitudes and untrained personnel, leading to negative customer experiences.
Store Management
Several customers expressed dissatisfaction with store management, citing poor handling of customer issues and a lack of accountability among staff.
Service Reliability
Customers reported ongoing issues with service reliability, including billing errors and equipment problems, contributing to frustration and dissatisfaction.
Bilingual Support
Some customers appreciated the availability of bilingual support, while others noted a lack of responsiveness when assistance was needed in Spanish.
- FCFaren CochranOct 16, 20255.0Chris and Yvette at the Bunker Hill /Memorial City Location took Care of me yalll!!!!! I got a new phone and they set me up with all of the accessories . They were professional and funny too. Give them a raise Xfinity!!!!
- MMM MetcalfeSep 23, 20255.0Great service.
- DPDamita PalmerSep 19, 20251.0I went to this location on the 18th to pre order the new iPhone, I was told to come back the next day (19th) I was later informed that the DM instructed the staff that if I was not getting a new line they could not offer me the new iPhone, even though I have been with Xfinity Mobile since the beginning, I was very disappointed with this decision. Shame on you DM this is not good business and I will never utilize your store ever again. You should be ashamed of yourself for denying a loyal customer.
- LOLigia OliverosSep 14, 20255.0Great service! The girl who helped me was very fast, kind, and immediately switched to Spanish when she noticed my English wasn’t very good. I really appreciated that.
- MMMoto MAug 12, 20251.0Worst customer service experience in my entire life!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Katy, TX?
The store offers cable TV, internet, home phone, and home security services in Katy, TX.
Where is the Xfinity Store by Comcast Branded Partner located in Katy?
It is located at 23701 Cinco Ranch Boulevard, Katy, TX 77494, USA.
What are the store hours for Xfinity Store by Comcast Branded Partner in Katy?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
How can I contact Xfinity Store by Comcast Branded Partner locally?
You can call their local phone number at +1 832-437-2892 or their main phone number at +1 800-934-6489.
Does Xfinity Store by Comcast Branded Partner in Katy follow any health and safety practices?
Yes, they have professional cleaning and social distancing measures in place. Fully vaccinated customers do not have to wear masks unless mandated.
Where can I find more information or make a reservation for the Xfinity Store in Katy?
Visit their landing page at https://www.xfinity.com/local/tx/katy/23701-cinco-ranch-boulevard.html to learn more or make a reservation.
What nearby places of interest can I visit around Xfinity Store by Comcast Branded Partner in Katy?
Nearby you can visit Roosters Men's Grooming Center, Einstein Bros. Bagels for food, and FedEx Office Print & Ship Center for printing services.
Are there any nearby dining options around the Xfinity Store in Katy?
Yes, you can enjoy meals at nearby MOOYAH Burgers, Fries & Shakes, Panera Bread, Tacos A Go Go, and Mirchi Peri Peri restaurants.
What nearby health or beauty services are close to Xfinity Store by Comcast Branded Partner?
Nearby health and beauty services include Hetana's Nail & Lash, BH Hair Studio, and Memorial Eye Center - Cinco Ranch.
Which other companies compete with Xfinity Store by Comcast Branded Partner for internet and mobile services in Katy?
Competitors include AT&T, Verizon, RCN, and T-Mobile in providing internet and mobile services in the area.