Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
At your Katy, TX, 346 South Mason Road, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Hours
Reviews
3.1
16 reviews
5 stars
7
4 stars
1
3 stars0
2 stars
2
1 star
6
- LBLatoya BlackshearNov 12, 20255.0Thank you so much Mr. Xavier
- RMRichard MontgomeryOct 6, 20251.0Store employee coming on to mens wives. I plan to pay a visit. A serious visit
- BKBen KirklandSep 4, 20251.0My review is not for this store. My review is for Xfinity in general. Months ago trucks were in our area "upgrading" our service and there would be brief outages. Now they are finished and my service is worse. My internet goes out all the time..sometimes for hours. I'm using this Platform to complain because there is no way to using the website or app. I get in an AI loop. I did receive one phone call and I swear it was an AI also. The few times I have gone in the store they tried to sell me cell phone service... do you seriously think I will trust you with my cell phone service?
- EBEl BarAug 30, 20252.0I had a problem with my phone. I made 4 visits to this store for the problem. The problem was never resolved. I have now switched provider.
- MOMelissa OrtizAug 22, 20255.0Louder P. She provided excellent customer service! Gave me great insight on products and current offers! She was very kind and sweet, very professional and had me in and out in 10 minutes! She was excellent and I would highly recommend this store and would go back if I have any questions or need any concerns addressed! Thank you!!
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Katy, TX offer?
The store offers subscriptions to Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment.
Where is the Xfinity Store by Comcast located in Katy, TX?
It is located at 346 South Mason Road, Katy, TX 77450, USA.
What are the store hours for the Xfinity Store by Comcast in Katy?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on November 27, 2025.
How can I contact the Xfinity Store by Comcast in Katy?
You can reach them by phone at +1 800-934-6489.
Does the Xfinity Store by Comcast have an online presence?
Yes, the store has a website at https://www.xfinity.com/local/tx/katy/346-south-mason-road.html and a Facebook page at https://www.facebook.com/606026332582568.
Which brands and categories does the Xfinity Store by Comcast in Katy belong to?
The store is branded as Xfinity Store by Comcast and categorized under Comcast, Internet Service Provider, Satellite and Cable Television Sales and Installation Service, Business Internet Service, Cell Phone Store, Mobile Phone Shop, Business Service, and IT Services.
Are there any nearby shopping centers near the Xfinity Store in Katy?
Yes, Mason Village shopping center is nearby where customers can shop or relax before or after visiting the store.
What dining options are available near the Xfinity Store by Comcast in Katy?
Nearby restaurants include Craft Burger, Rice Bowl (Chinese and Asian cuisine), Harvest Kitchen & Bakery (American cuisine), Jason's Deli (delicatessen and sandwich shop), and La Monarca Michoacana (ice cream and smoothie bar).
Are there any educational or tutoring centers near the Xfinity Store?
Yes, Huntington Learning Center, a tutoring and test preparation center, is located nearby and may be convenient for families accessing services in the area.
What nearby facilities can help with shipping or storage near the Xfinity Store by Comcast?
CBD Boxes, a storage facility and shipping center, is located near the Xfinity Store offering convenient options for storage or shipping needs.