Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Houston. Visit us today at 15375 Wallisville Road, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
15375 Wallisville Road, Houston, TX
77049, United States
Hours
Reviews
3.6
174 reviews
5 stars
107
4 stars
5
3 stars0
2 stars
5
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, rudeness, and misinformation.
Staffing Issues
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration and dissatisfaction.
Product Issues
Several reviews highlighted problems with receiving incorrect or used products, contributing to negative experiences.
Positive Experiences
Despite the negative feedback, there were numerous mentions of specific employees providing excellent service and resolving issues effectively.
- MMMary San MiguelJan 5, 20261.0Poor customer service, please be careful they will lie to get you into their services and then charge an arm and a leg
- AMAlexander MedinaDec 22, 20251.0Son unos incopetentes irresponsables active un samsung galaxi s25 ultra de 1tb comprado en la samsung y al momento de activarlo con ellos me lo activaron como un samsung galaxi s25 ultra de 512 ahora estoy tratando de hacer un reclamo a la aseguranza y no lo puedo hacer por la irresponsabilidad de sus agentes tengan cuidado..
- ASAmanda StrycharzDec 2, 20255.0Romero was on top of it with customer service!! Ran into some technical issues but when I returned to the store he got me taken care of! Appreciate it my guy! -Amanda
- KMkindai music20Nov 22, 20251.0can't believe I signed up for an Xfinity plan today. I'm a new customer, and they told me to go to the store to pick up the Modern . When I arrived, they put it in a bag, and when I got home and opened it, it was one of the older models, used, and scratched. I had to report it to customer service by phone, and they're sending me a new one. Don't go to this store, and if you do, check if it's a Modern new or an older, used one.
- KAki aNov 15, 20255.0Fyneshyt with the slitback mustache goatee had his brown light sweater with his boots helped me so well
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Houston offer?
They offer internet services, cable TV, home phone service, home security systems, mobile phone services, and IT services in Houston.
Where is the Xfinity Store by Comcast Branded Partner located in Houston?
The store is located at 15375 Wallisville Road, Suite B, Houston, TX 77049, USA.
What are the operating hours for the Xfinity Store in Houston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store in Houston?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear face masks unless required by local mandates.
How can I contact the Xfinity Store by Comcast Branded Partner in Houston?
You can call them at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/tx/houston/15375-wallisville-road.html.
What nearby dining options are available near the Xfinity Store on Wallisville Road?
Nearby dining options include Wendy's, Pizza Hut, Quiznos, KFC, and Menchie's frozen yoghurt shop, offering a variety of fast food and casual choices before or after your visit.
Are there other telecom stores near the Xfinity Store in Houston?
Yes, nearby telecom-related stores include the AT&T Store and uBreakiFix, which offers mobile phone repair services.
Can I find banking services near the Xfinity Store on Wallisville Road?
Yes, Regions Bank, Washington Mutual Bank, and Western Union are close by, providing convenient financial services for customers.
Does the Xfinity Store in Houston offer mobile phone services?
Yes, they provide mobile phone services including Xfinity Mobile and Comcast Business Mobile.
How can I download the Xfinity mobile app for managing services?
You can download the Xfinity app from the Google Play Store for Android devices or the Apple App Store for iOS devices.