Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
At your Houston, TX, 4414 North Freeway, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
4414 North Freeway, Houston, TX
77022, United States
Hours
Reviews
4.1
114 reviews
5 stars
83
4 stars
4
3 stars1
2 stars
2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Cheyenne, Eunice, and Jake, highlighting their patience and willingness to assist.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unprofessional behavior from certain staff members, particularly mentioning Sonia and Richard.
Staff Knowledge
Several reviews noted the staff's knowledge and ability to resolve issues effectively, with specific mentions of employees like Eunice and Roxy.
Wait Times
Customers expressed frustration with long wait times and understaffing during busy periods, leading to dissatisfaction with service speed.
Store Management
Feedback on management was mixed; some praised managers like Zahra for their support, while others criticized the professionalism and behavior of certain managers.
- KBKare BearNov 14, 20255.0Alex, Jordan,Sonia,Sofia,sandy,kassi, Cheyenne, are very welcoming and professional has me in and out of the store fully informed hands down best service thanks everyone
- JJJulian JeffersonNov 6, 20255.0Sofia was great today!! Training too!
- HKHasaina KhanNov 4, 20255.0As I walk in this store I was very welcome, seen right away by Sofia.as she assistme fir srevice
- THTom HicksOct 23, 20255.0I recently visited the Xfinity store on North Freeway in Houston and had the pleasure of being helped by Cheyenne. From the moment I walked in, she was professional, kind, and incredibly helpful. She took the time to explain everything clearly, answered every question with patience, and made sure I left completely satisfied. Cheyenne represents the very best of customer serviceāgenuine care, great communication, and a positive attitude that makes the whole experience enjoyable. Her future looks bright and huge, and Xfinity is lucky to have such a talented young professional on their team! Highly recommend asking for Cheyenne if you visit this location. š
- LVLeal ValdemarOct 17, 20255.0Fueron muy amables y pacientes al ayudarme pagar mi bill. Aunque estan un poco bajos en personal son muy atentos a lo que uno necesita y se toman su tiempo al ayudar. Eunice fue la que me ayudo ami. Fue paciente cuando el sistema no queria funcionar.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services can I subscribe to at the Xfinity Store by Comcast Branded Partner in Houston?
You can subscribe to Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services at the store.
What are the operating hours of the Xfinity Store on North Freeway in Houston?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I make payments or exchange equipment at the Xfinity Store by Comcast Branded Partner?
Yes, you can make payments and pick up or exchange equipment at this location.
What is the address and contact number of the Xfinity Store by Comcast Branded Partner in Houston?
The store is located at 4414 North Freeway, Houston, TX 77022, US. The main phone number is +1 800-934-6489.
Does the Xfinity Store by Comcast Branded Partner offer home security systems?
Yes, home security systems and home alarm systems are among the services offered at the store.
Where can I find more information or book services online for the Xfinity Store in Houston?
You can visit their website at https://www.xfinity.com/local/tx/houston/4414-north-freeway.html for more details and to book services.
What nearby dining options are available around the Xfinity Store on North Freeway?
Nearby dining options include China Star Buffet, Pier16 Crawfish & Wing, Twin Crab Juicy Seafood & Bar, and Cicis Pizza, which you might visit before or after your store visit.
Are there any nearby mobile phone stores close to the Xfinity Store in Houston?
Yes, nearby mobile phone stores include CeX and Cricket Wireless Authorized Retailer, providing additional options for mobile devices and services.
If I am visiting the Xfinity Store, which nearby places can assist with health or eye care needs?
Nearby health and eye care options include Iora Primary Care, DaVita dialysis clinic, and MyEyeDr. eye care clinic.
What categories of services does the Xfinity Store by Comcast Branded Partner provide?
The store provides Comcast services, Internet Service Provider offerings, Satellite and Cable Television Sales and Installation, Business Internet Service, Cell Phone Shop, Business Service, Mobile Phone Shop, and IT Services.