Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone StoreComcast
At your Houston, TX, 4414 North Freeway, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
4414 North Freeway, Houston, TX
77022, United States
Hours
Reviews
4.1
129 reviews
5 stars
97
4 stars
4
3 stars1
2 stars
3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Cheyenne, Eunice, and Jake for their exceptional service.
Wait Times
Several reviews mentioned long wait times and inadequate staffing, leading to frustration among customers who felt neglected or had to wait excessively for assistance.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about misleading information and unprofessional behavior from some staff members, leading to a lack of trust.
Store Management
Feedback on management was mixed, with some praising managers like Zahra for their support, while others criticized management for poor handling of customer issues and staff treatment.
- IDIvan Devora4 days ago5.0The GM Rodney W. Helped me and went above and beyond in finding me the right deal that fit what I needed.
- MRMainly RightDec 29, 20255.0Best Xfinity location ever !!! Outstanding customer service.very kind and helpful. Mrs.sandy went above and beyond to assist me . Very knowledgeable and understanding to my situation.made my day better .
- ADAlberto DableraDec 19, 20252.0La tienda más mala d xfinity hay varios representantes y ninguno t atiende puedes estar 45 minutos sentado esperando y es como sino existieras
- CJCorey JefferyDec 13, 20255.0I had a great experience at Xfinity. The customer service is amazing everyone was very attentive and answered all my questions. Cheyenne is truly an amazing soul
- RRRussell RochaDec 9, 20255.0James and Alex really hooked me on the XB10 modem and can't wait to test out the higher internet speeds on call of duty and also helped me and my mom repackage our core services
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services can I subscribe to at the Xfinity Store by Comcast Branded Partner in Houston?
You can subscribe to Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services at the store.
What are the operating hours of the Xfinity Store on North Freeway in Houston?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I make payments or exchange equipment at the Xfinity Store by Comcast Branded Partner?
Yes, you can make payments and pick up or exchange equipment at this location.
What is the address and contact number of the Xfinity Store by Comcast Branded Partner in Houston?
The store is located at 4414 North Freeway, Houston, TX 77022, US. The main phone number is +1 800-934-6489.
Does the Xfinity Store by Comcast Branded Partner offer home security systems?
Yes, home security systems and home alarm systems are among the services offered at the store.
Where can I find more information or book services online for the Xfinity Store in Houston?
You can visit their website at https://www.xfinity.com/local/tx/houston/4414-north-freeway.html for more details and to book services.
What nearby dining options are available around the Xfinity Store on North Freeway?
Nearby dining options include China Star Buffet, Pier16 Crawfish & Wing, Twin Crab Juicy Seafood & Bar, and Cicis Pizza, which you might visit before or after your store visit.
Are there any nearby mobile phone stores close to the Xfinity Store in Houston?
Yes, nearby mobile phone stores include CeX and Cricket Wireless Authorized Retailer, providing additional options for mobile devices and services.
If I am visiting the Xfinity Store, which nearby places can assist with health or eye care needs?
Nearby health and eye care options include Iora Primary Care, DaVita dialysis clinic, and MyEyeDr. eye care clinic.
What categories of services does the Xfinity Store by Comcast Branded Partner provide?
The store provides Comcast services, Internet Service Provider offerings, Satellite and Cable Television Sales and Installation, Business Internet Service, Cell Phone Shop, Business Service, Mobile Phone Shop, and IT Services.