Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Houston. Visit us today at 1901 Taylor Street, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1901 Taylor Street, Houston, TX
77007, United States
Hours
Reviews
3.9
326 reviews
5 stars
225
4 stars
9
3 stars1
2 stars
5
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Caleb, Nicholas, and Elda.
Service Issues
Several reviews mentioned problems with unauthorized charges and unclear service explanations, leading to frustration and dissatisfaction.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, with many noting that they were in and out of the store promptly.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude behavior from some staff members and unresolved issues, indicating inconsistency in service quality.
- RJRobert Allison Jr3 days ago5.0Jesse was an incredible rep! Very knowledgable and friendly. Put together a package for me with my security system and cellular service and saved my wallet in the process! 10/10 would recommend. Tel him Robert sent you!
- MAMariam AbedelwahabDec 30, 20251.0Service was efficient; however, PLEASE check your plan before walking out of this store. I never requested a home security service yet a monthly charge for smart home and installation fee for a camera (that I never purchased) was somehow included in my plan. The internet and free mobile (which I don't plan on using) were the only items verbally explained to me by the employee (Nicholas). Don't assume you are getting an honest breakdown of your plan and fees. That was my mistake.
- JAJ ADec 24, 20255.0Nicholas was a sweetheart- he went above and beyond to help me. Thank you!
- ALAlvin LindseyDec 16, 20255.0Nick was very helpful in transferring alley info to my new phone when I switched service to xfinity
- MFMeredith FrankDec 16, 20255.0Great staff and customer service. Nicholas was such a great help today. He cared about my experience as a customer and solved my problem quickly.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Houston offer?
The store offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet service.
Where is the Xfinity Store by Comcast Branded Partner located?
It is located at 1901 Taylor Street, Suite B, Houston, TX 77007, USA.
What are the opening hours of the Xfinity Store by Comcast Branded Partner in Houston?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What COVID-19 safety measures are in place at the Xfinity Store in Houston?
The store follows professional cleaning and social distancing. Fully vaccinated customers do not have to wear face masks unless required by federal, state, or local mandates.
How can I contact the Xfinity Store by Comcast Branded Partner in Houston?
You can call them at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/tx/houston/1901-taylor-street.html.
What nearby shopping centers can I visit near the Xfinity Store in Houston?
You can visit Sawyer Heights Village shopping center, which is close to the Xfinity Store.
Are there any nearby coffee shops where I can relax before or after visiting the Xfinity Store?
Yes, there is a Starbucks coffee shop nearby where you can enjoy coffee and snacks.
If I need electronics or mobile accessories near the Xfinity Store, where can I go?
RadioShack and AT&T stores nearby offer electronics and mobile phone accessories.
Is there a pharmacy near the Xfinity Store in Houston for convenience?
Yes, CVS Pharmacy is located nearby and offers pharmacy services, medical supplies, and shopping.
Does the Xfinity Store in Houston provide support for mobile phone services?
Yes, the store offers mobile phone services and is a Comcast business mobile provider with multiple related services.