Xfinity Store by Comcast Branded Partner

3.9
326 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Houston. Visit us today at 1901 Taylor Street, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
1901 Taylor Street, Houston, TX
77007, United States

Hours

Reviews

3.9
326 reviews
5 stars
225
4 stars
9
3 stars
1
2 stars
5
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Caleb, Nicholas, and Elda.

Service Issues

Several reviews mentioned problems with unauthorized charges and unclear service explanations, leading to frustration and dissatisfaction.

Efficiency

Customers appreciated the quick service and efficiency in resolving issues, with many noting that they were in and out of the store promptly.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude behavior from some staff members and unresolved issues, indicating inconsistency in service quality.
  • RJ
    Robert Allison Jr
    3 days ago
    5.0
    Jesse was an incredible rep! Very knowledgable and friendly. Put together a package for me with my security system and cellular service and saved my wallet in the process! 10/10 would recommend. Tel him Robert sent you!
  • MA
    Mariam Abedelwahab
    Dec 30, 2025
    1.0
    Service was efficient; however, PLEASE check your plan before walking out of this store. I never requested a home security service yet a monthly charge for smart home and installation fee for a camera (that I never purchased) was somehow included in my plan. The internet and free mobile (which I don't plan on using) were the only items verbally explained to me by the employee (Nicholas). Don't assume you are getting an honest breakdown of your plan and fees. That was my mistake.
  • JA
    J A
    Dec 24, 2025
    5.0
    Nicholas was a sweetheart- he went above and beyond to help me. Thank you!
  • AL
    Alvin Lindsey
    Dec 16, 2025
    5.0
    Nick was very helpful in transferring alley info to my new phone when I switched service to xfinity
  • MF
    Meredith Frank
    Dec 16, 2025
    5.0
    Great staff and customer service. Nicholas was such a great help today. He cared about my experience as a customer and solved my problem quickly.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Houston offer?

The store offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet service.

Where is the Xfinity Store by Comcast Branded Partner located?

It is located at 1901 Taylor Street, Suite B, Houston, TX 77007, USA.