Xfinity Store by Comcast Branded Partner

3.0
201 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Houston. Visit us today at 8544 Highway 6 North, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
8544 Highway 6 North, Houston, TX
77095, United States

Hours

Reviews

3.0
201 reviews
5 stars
92
4 stars
7
3 stars
7
2 stars
9
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers feeling ignored, disrespected, or receiving incorrect information from staff.

Staff Efficiency

Customers frequently reported long wait times and inadequate staffing, leading to frustration and dissatisfaction with service speed.

Billing Issues

Several customers expressed frustration over unexpected charges and billing discrepancies, indicating a lack of transparency and communication regarding costs.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism, suggesting that experiences can vary significantly.
  • RD
    Ricardo riko Diaz
    Jan 5, 2026
    5.0
    Awsome people excelente 👌 service
  • PA
    Papy Alex
    Jan 3, 2026
    2.0
    Un problema la verdad. Cualquier situación que no sea favorable para el cliente demora 5 días hábiles para resolverlos, así q ya saben…llevo un mes tratando de resolver una situación y aún nada
  • TB
    Tristen Breaux
    Dec 12, 2025
    1.0
    If I could leave 0 stars, I absolutely would. Xfinity has repeatedly added charges to my account that I NEVER agreed to, and I’m honestly fed up. This isn’t just a one-time mistake either — my apartment residency has confirmed they’ve done the same thing to multiple residents when paying their Xfinity bill through the complex. This kind of behavior is unacceptable and feels completely misleading.
  • JS
    John Worrell, Sr.
    Dec 6, 2025
    4.0
    Good fast service
  • MC
    martin cardenas
    Nov 29, 2025
    1.0
    Worst Customer Service! They have 10 Joes doing nothing! I have to beg to get a Freaking phone! Useless staff!

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

Where is the Xfinity Store by Comcast Branded Partner located in Houston?

The store is located at 8544 Highway 6 North, Houston, TX 77095.

What are the regular business hours for the Xfinity Store in Houston?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.