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Xfinity provides internet services in Houston. Visit us today at 8544 Highway 6 North, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Numerous reviews highlighted poor customer service, with many customers feeling ignored, disrespected, or receiving incorrect information from staff.
Staff Efficiency
Customers frequently reported long wait times and inadequate staffing, leading to frustration and dissatisfaction with service speed.
Billing Issues
Several customers expressed frustration over unexpected charges and billing discrepancies, indicating a lack of transparency and communication regarding costs.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism, suggesting that experiences can vary significantly.
RD
Ricardo riko Diaz
Jan 5, 2026
5.0
Awsome people excelente 👌 service
PA
Papy Alex
Jan 3, 2026
2.0
Un problema la verdad. Cualquier situación que no sea favorable para el cliente demora 5 días hábiles para resolverlos, así q ya saben…llevo un mes tratando de resolver una situación y aún nada
TB
Tristen Breaux
Dec 12, 2025
1.0
If I could leave 0 stars, I absolutely would. Xfinity has repeatedly added charges to my account that I NEVER agreed to, and I’m honestly fed up. This isn’t just a one-time mistake either — my apartment residency has confirmed they’ve done the same thing to multiple residents when paying their Xfinity bill through the complex. This kind of behavior is unacceptable and feels completely misleading.
JS
John Worrell, Sr.
Dec 6, 2025
4.0
Good fast service
MC
martin cardenas
Nov 29, 2025
1.0
Worst Customer Service! They have 10 Joes doing nothing! I have to beg to get a Freaking phone! Useless staff!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Houston?
The store is located at 8544 Highway 6 North, Houston, TX 77095.
What are the regular business hours for the Xfinity Store in Houston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does the Xfinity Store by Comcast provide?
They offer cable TV, internet, home phone service, home security systems, and mobile phone services in Houston.
Can I find internet packages and cable services suitable for Houston TX at the Xfinity Store?
Yes, the store provides a variety of internet packages and cable services specifically tailored for the Houston, TX area.
Is the Xfinity Store by Comcast Branded Partner currently open?
Yes, the store is currently open according to its latest status.
Where can I find more information or make reservations for Xfinity services in Houston?
You can visit their website at https://www.xfinity.com/local/tx/houston/8544-highway-6-north.html for more information and reservations.
Are there any nearby restaurants where I can eat before or after visiting the Xfinity Store?
Yes, nearby restaurants include Wingstop, Subway, and SNOWFOX, offering a variety of food options for your convenience.
What nearby businesses could help with financial or mortgage services near the Xfinity Store?
HomeSure Mortgage and Liberty Tax are nearby businesses that provide mortgage brokerage and financial services respectively.
Are there any wellness or beauty service providers near the Xfinity Store location?
Yes, you can find Hair by Zon beauty salon and Escape Nail & Lash Studio nearby for beauty and wellness services.
How can nearby public services or educational centers complement a visit to the Xfinity Store?
Nearby places like Kumon Math and Reading Center for tutoring and UFC Gym Copperfield for fitness provide community services that customers might find useful before or after visiting the store.