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Xfinity provides internet services in Galveston. Visit us today at 2719 61st Street, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Comcast is the worst provider to deal with. The star rating should be negative zero
AV
Alexis Villarreal
Nov 24, 2025
1.0
I recently visited the store to pay a bill and was met with a very rude lady name Chelsea with red hair and big black glasses. She was very rude disrespectful and unprofessional towards me. If you cannot perform simple respectful helping customer service you should find a different career. She had the worst nastiest attitude. If you guys want to keep your customers get rid of her. She’s making the store miss out on money as I was asked to leave and trespassed. All I was trying to do was make a payment which I’ve done there twice before with cash.. all of a sudden she says they never take cash a a form of payment which is a lie. How do you trespass a whole freaking paying customer who has services with your Employer aka Xfinity… I know Xfinity is better than this and she does not represent your company in a great manner. I hope some changes are made for the better.
#Chelsea #RedHair #XfinityGalveston61st
BS
Barry Sewal
Nov 23, 2025
5.0
ASK FOR CHEALSI!! I visited the store a few weeks ago and mentioned the awful experiences I had with phone calls to Xfinity. They actually for whatever reason cancelled my cell number after having it for 45 years…. Then when I called yet again were not able to get it back for me,,,, 2 hours on the call. CHEALSI got my number back in 10 minutes…! Plus noticed I was paying for a land line that I did not have! BLESS HER!❤️❤️❤️❤️
QB
Queen BMo
Nov 14, 2025
1.0
This place was extremely unprofessional and ghetto. There was no greeting as I entered, the workers did not acknowledge me until after I made my way to someone’s desk. Then It was only a greeting, after I waited until somebody was ready for the next customer. I explained what was bringing me in store. I also explained how I was at the league city location (which I LOVE) earlier in the day and they notated my account for my current issue. After the lady scrunched up her face at me and immediately was going to turn me away without even looking my account up, I explained it was indeed an adventurous day with my equipment. She suggested she call the manager since she wasn’t sure how to handle my situation. While on the phone with the manager they were very loud and unprofessional. He stated he was coming back to the store after he finished smoking and did not want to speak with me. As I walked out he was smoking with another employee right outside the door.
This was a terrible experience and very distasteful customer service. I will NOT be returning to this location.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Galveston?
The store is located at 2719 61st Street, Galveston, TX 77551, USA.
What are the store hours for the Xfinity Store by Comcast Branded Partner in Galveston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What products and services does the Xfinity Store by Comcast Branded Partner offer?
They offer cable TV, internet services, home phone service, home security systems, and mobile phone services.
How can I contact the Xfinity Store by Comcast Branded Partner in Galveston?
You can reach them by phone at +1 800-934-6489.
Where can I find more information or book services with the Xfinity Store by Comcast Branded Partner?
Visit their website at https://www.xfinity.com/local/tx/galveston/2719-61st-street.html to learn more and book services.
What major competitors operate in the Galveston area near the Xfinity Store?
Competitors such as AT&T, Verizon, and RCN also offer similar services in the Galveston area.
Are there other internet or mobile phone providers near the Xfinity Store in Galveston?
Yes, Metro by T-Mobile is a nearby mobile phone store and telecommunications company close to the Xfinity Store.
What shopping centers or retail stores are close to the Xfinity Store by Comcast Branded Partner?
Galveston Place shopping center, as well as stores like Marshalls, Palais Royal, and Hibbett Sports, are located nearby for convenient shopping before or after your visit.
Are there food and beverage options near the Xfinity Store in Galveston?
Yes, customers can enjoy nearby options such as Starbucks coffee shop, Taco Cabana restaurant, Marble Slab Creamery ice cream shop, and ZENSHI Handcrafted Sushi.
Can I find financial services or ATMs near the Xfinity Store in Galveston?
Yes, there are financial services including Coinme and Coin Cloud Bitcoin ATM nearby, as well as The Exchange Network ATM and Western Union money transfer services.