Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Cypress. Visit us today at 15055 Fairfield Meadows Drive, Suite 200, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
15055 Fairfield Meadows Drive, Suite 200, Cypress, TX
77433, United States
Hours
Reviews
3.8
362 reviews
5 stars
219
4 stars
37
3 stars
15
2 stars
11
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of knowledge.
Service Issues
Numerous customers reported ongoing service issues, including billing problems and poor internet connectivity, leading to frustration and dissatisfaction.
Store Experience
In-store experiences varied widely, with some customers noting quick and efficient service, while others faced long wait times and unhelpful staff.
Staff Performance
Certain employees, like Charles and Alicia, were highlighted for their exceptional service, while others, particularly managers, received negative feedback for their lack of support.
Overall Satisfaction
Overall customer satisfaction is low, with many expressing a desire to switch to other providers due to poor experiences with Xfinity.
- LHLee HofweberNov 13, 20255.0Store closed November 2025 and opened a new store off 290 east of Cypress Rosehill (next to Planet Fitness). At the time Google Maps didn’t have the correct address it took me to Home Depot on spring cypress rd. The store itself is very helpful but I don’t like how there’s no phone number to the actual store - you are routed overseas for outsourced help which has been a terrible experience for customer service.
- CKCaleb KeithNov 12, 20251.0I drove to this store because you have it listed as open on Google Maps. Please update so you don’t inconvenience people
- KSKelly SaucedaNov 10, 20251.0Literally drove here for nothing apparently this location is closed
- MGMubadda GammohOct 29, 20255.0Good place unfortunately will close by end of October 2025
- HNH NguyenOct 19, 20255.0Surprisingly, the staff at Xfinity were very friendly and accommodating. The level of professionalism and courtesy I experienced was beyond my expectations, making the overall interaction quite pleasant.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Cypress, TX?
The Xfinity Store by Comcast is located at 15055 Fairfield Meadows Drive, Suite 200, Cypress, TX 77433.
What services does the Xfinity Store by Comcast offer in Cypress?
The store offers internet, cable TV, home phone service, home security systems, and mobile phone services.
What are the health and safety measures at the Cypress Xfinity Store?
The store maintains professional cleaning and social distancing, with vaccinated customers not required to wear masks unless mandated.
What are the operating hours of the Xfinity Store by Comcast in Cypress?
The store is currently closed all days of the week, including holidays such as November 27, 2025.
How can I contact the Xfinity Store by Comcast in Cypress?
You can call them locally at +1 281-624-3860 or their main line at +1 800-934-6489.
How do I find more information or make a reservation at the Cypress Xfinity Store?
Visit their webpage at https://www.xfinity.com/local/tx/cypress/15055-fairfield-meadows-drive--suite-200.html for details and reservations.
What is unique about XFINITY Mobile at the Cypress store?
XFINITY Mobile combines America's largest, most reliable 4G LTE network with the most nationwide hotspots.
What nearby mobile phone stores can I visit in Cypress along with the Xfinity Store?
Nearby mobile phone stores include T-Mobile and another Xfinity location, which offers options for mobile service and devices.
What local eateries are near the Xfinity Store in Cypress for a quick bite?
You can visit Bahama Buck's for ice cream and candy, Smoothie King for smoothies and diner food, or Starbucks for coffee and bakery items.
Are there any nearby services related to home and property near the Cypress Xfinity Store?
Yes, nearby services include Zone Expert Realty, LLC for real estate, Bleisek Investments for property management, and Vogue Cleaners for dry cleaning and alterations.