Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Baytown. Visit us today at 6360 Garth Rd, TX to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
598 reviews
5 stars
289
4 stars
83
3 stars
54
2 stars
33
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, both in-store and over the phone, citing rudeness and unhelpfulness from staff.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and difficulties in resolving billing disputes.
In-Store Experience
While some customers praised specific employees for their helpfulness, many others noted long wait times and slow service in-store.
Service Reliability
Customers frequently complained about unreliable internet service, including outages and slow speeds, leading to dissatisfaction with the overall service.
Pricing Concerns
Several reviews mentioned high prices and perceived price gouging, prompting customers to consider switching to other providers.
- EVEric Vidler3 days ago5.0Ur not gonna get more reliable and fast internet anywhere where else. Don’t waste ur time at team mobile and get the run around when you can switch teams like I did and now and trouble free. Thanks Xfinity for setting me and my family up in our first home
- JCJessica CruzNov 17, 20251.0Probably one of the worst companies ever…. I keep calling because I purchased the 1gig and I can’t even access things like YouTube! And it’s on the phone. My TV is not even open apps to watch anything… $110 for internet that doesn’t even work…
- HGHector GonzalezNov 15, 20254.0Mr. Davis was a professional I returned my cable box he was really nice helping me out. Great job Mr. Davis
- JAJeska AngelOct 22, 20251.0The greeter was a rude. Perhaps she isn't herself when she's hungry. Give her a snicker bar as it was lunch time.
- EMEliam MOct 16, 20251.0To be honest the store is better that there phone service customer service . Overall this company has the worst customer service. The phone service is decent, they claim Verizon network but Verizon gives them lower tier service than the real Verizon. Most important is there customer service, there the company that bills you for stuff you don’t need to paying for. Then when you try to tell them they’re too dumb to fix the problem. Stay away from this company.
Frequently Asked Questions About Xfinity Store by Comcast
What products and services can I find at Xfinity Store by Comcast in Baytown?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Baytown, TX.
Where is the Xfinity Store by Comcast located in Baytown?
The store is located at 6360 Garth Rd, Suite 125, Baytown, TX 77521, USA.
What are the operating hours of the Xfinity Store by Comcast in Baytown?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on November 27, 2025.
Does the Xfinity Store by Comcast in Baytown have any COVID-19 safety measures?
Yes, the store follows healthy practices including professional cleaning and social distancing. Fully vaccinated customers do not need to wear masks unless required by law.
How can I contact the Xfinity Store by Comcast in Baytown?
You can call the local phone number at +1 281-837-7421 or the main phone line at +1 800-934-6489.
Are there mobile apps available for managing Xfinity services?
Yes, Xfinity offers apps for Android and iOS which can be downloaded from the Google Play Store and the Apple App Store respectively.
What are some nearby places I can visit when coming to Xfinity Store by Comcast in Baytown?
Nearby places include GEICO Insurance Agent for insurance needs, European Wax Center for skin care, and MOD Pizza for dining options.
Can I combine my visit to Xfinity Store with some shopping nearby?
Yes, nearby you will find jewelry stores like Zales and Kay Jewelers, as well as Mattress1One for retail shopping.
Are there medical facilities close to Xfinity Store by Comcast in Baytown?
Yes, Kelsey-Seybold Clinic, Ideal Dental, and Baytown Modern Dentistry are located nearby for medical and dental care.
Is the Xfinity Store by Comcast in Baytown easily accessible if I am visiting nearby cafes or restaurants?
Yes, the store is close to popular spots such as Puer Tea and Coffee, First Watch - Baytown, and Swig, making it convenient to visit before or after dining.