Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Allen or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Very upset with the service and frustrated currently. I have multiple accounts with Verizon. We are currently customer for over 16 years with wireless, business and Verizon connect. My son’s phone has an issue currently with cellular service because of an automatic update. I called tech support yesterday and it took almost 5 hours to resolve the issue. Today he woke up and the update triggered it again. I called in again and after 4 agents and 2 dropped calls or hang ups, they did NOT help us. I am really disappointed.
SP
Shashank Palakurthi
Mar 24, 2025
2.0
The customer service is poor, and the staff didn’t seem helpful at all—they gave the impression they just wanted us to leave the store.
This is supposed to be a Business Services location, and when I spoke with Verizon customer care earlier, they told me most services should be handled here. However, that didn’t seem to be the case. We ended up having to call customer care again and got things done over the phone instead.
Overall, a frustrating visit and not what I expected from a business services location.
MS
m shehab
May 8, 2024
1.0
Staff are very slow and not friendly. It feels like you are unwanted there
KT
Ken Ton
Oct 21, 2022
1.0
Slow 5G. Too expensive and too slow. Because of the contract. I wish I can cancel. If I cancel I owe them and lose the old phone I traded to them.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 190 E Stacy Rd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How do I pay my Verizon business bill at 190 E Stacy Rd?
If you are the Primary Contact or Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How can I access and manage my Verizon Business account online?
Use My Business to shop and activate new devices, make online payments, view user details, and monitor data usage conveniently.
What is the maximum number of lines available on the Verizon Business plan?
You can purchase up to 9 lines with the Verizon Business plan. More details are available on the Devices and Plans page.
What are the business hours of Verizon Business Services at 190 E Stacy Rd, Allen, TX?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Business Services offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for your convenience.
Which brands of smartphones and devices are available at Verizon Business Services?
They offer devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the latest 5G smartphones like iPhone 15 and Google Pixel 8.
What types of business products and services does Verizon Business Services provide?
They offer business cell phones, mobile hotspots, tablets, laptops, and plans including mobile, wireless internet, and voice plans.
Are online appointments available at Verizon Business Services?
Yes, online appointments are offered for in-store visits to better assist you with your business wireless needs.
What nearby places can I visit after shopping at Verizon Business Services?
You can visit nearby places like The Flooring Market for home needs, Men's Wearhouse for business attire, or enjoy a meal at Velvet Taco or Bonefish Grill.
How can nearby transit and other shops help me find or complement my visit to Verizon Business Services?
Nearby stores like Metro by T-Mobile and T-Mobile Experience Store offer additional mobile options, while places like Chase ATM provide convenient banking. For dining before or after your visit, try Smoothie King or First Watch nearby.
Are there wellness and beauty services near Verizon Business Services for customers to explore?
Yes, nearby wellness and beauty spots include Wispy Fringe Salon, Best Face Forward Aesthetics, and InfusaLounge Wellness Spa, perfect for relaxation after your visit.