Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Nashville or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Rick was amazing, Verizon not so much. So many issues with Verizon customer service/finance team. I spent over 24 hours, in total on the phone with reps and another 4 hours in the store with Rick attempting to get my issues taken care of. Overall, I don't feel like Verizon gives a crap about their customers and only about the bottom line. I've never seen a company worse than comcast when it comes to customer service, but congrats Verizon, you have managed to do so. Unfortunately, I'm still a Verizon customer but will quickly be moving my business elsewhere. Prices keep going up and service keeps going down. When I had Verizon home internet, I got screwed over with a promotion where I try the home internet, I get a $150 Visa card, so I switched my service to Verizon...after much back and forth, I NEVER received my gift card, so once again, moved away from Verizon to another company.
I highly recommend that you DO NOT use Verizon services for anything. Better prices and better customer service can be found elsewhere. And until people start stepping up and realizing that Verizon does not have a monopoly on cell phone service and there are other companies that are more affordable and more customer friendly, Verizon will continue to line the pockets of their corporate staff.
CC
C
Jul 18, 2025
2.0
Shoutout to Zoey, her customer service skills were very impressive. Especially given that the store manger is a terribly rude attempt at a man
MM
Mark M
Jan 4, 2024
1.0
Don't go to this place for help. They won't do anything. An employee named Ryan is very uncaring, he shouldn't be in customer service.
JC
Jared Curry
Nov 15, 2023
5.0
Seth sat with me on the phone with support until my issue was completely resolved. He knows his stuff and is friendly about it. Wasn't a customer of Verizon before but I am now and will be in the future!
KW
Kathy Willmore
Dec 3, 2022
5.0
Sid is AWESOME!!!!! He was so helpful and courteous. I have never had such excellent customer service! Thank you, Sid, for going the extra mile to help us!
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 6800 Charlotte Pike?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon Business bill at 6800 Charlotte Pike?
If you are the Primary Contact, Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access my Verizon Business account online?
Use My Business to shop and activate new devices online, make payments, view user details, and monitor data usage.
How many lines can I have on a Verizon Business plan?
You can purchase up to 9 lines with a Verizon Business plan. For details, visit the Devices and Plans page.
What is the Verizon Business Services store's address and hours?
The store is located at 6800 Charlotte Pike, Suite 114, Nashville, TN 37209. It is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Business offer in-store pickup and delivery?
Yes, Verizon Business offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which brands of smartphones are available at Verizon Business Services in Nashville?
You can find the latest devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL at Verizon Business Services.
What types of products and services does Verizon Business offer?
Verizon Business offers business cell phones, tablets, laptops, mobile hotspots, mobile plans, wireless internet plans, and voice plans.
How can I contact Verizon Business Services at 6800 Charlotte Pike?
You can call Verizon Business Services at +1 866-644-4532 for assistance.
Are there any nearby restaurants where I can eat before or after visiting Verizon Business Services?
Nearby dining options include IHOP, Blue Coast Burrito, NY Pie, Buffalo Wild Wings, Red Robin Gourmet Burgers, LongHorn Steakhouse, and Logan's Roadhouse, ideal for a meal before or after your visit.
What local stores near Verizon Business Services can help with mobile phone repair or accessories?
Nearby you can find CPR Cell Phone Repair Nashville West and Batteries Plus Bulbs for mobile phone repairs and accessories.
Which nearby places offer health and wellness services near Verizon Business Services?
Health-related facilities near Verizon Business Services include Visionworks, Dr Bizer's Valuvision, results PHYSIOTHERAPY West Nashville, Complete Health Partners at Nashville West, and Bulow Orthotics & Prosthetics.