Xfinity Store by Comcast

3.5
1082 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Murfreesboro. Visit us today at 521 North Thompson Lane, TN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
521 North Thompson Lane, Murfreesboro, TN
37129, United States

Hours

Reviews

3.5
1,082 reviews
5 stars
480
4 stars
169
3 stars
92
2 stars
59
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised helpful staff, many reported rude or neglectful service and long wait times.

Internet Issues

Numerous complaints about slow internet speeds, frequent outages, and billing discrepancies were noted.

Billing Problems

Customers expressed frustration over unclear charges, difficulties in obtaining final bills, and issues with promised credits.

Store Experience

While some customers had positive experiences with specific employees, many reported poor management and inefficiencies in store operations.
  • TG
    tech guy
    Dec 30, 2025
    1.0
    The staff is rude and act like they could care less. I switched my services back to Verizon. Don’t waste your time or money.
  • PR
    Power Rich
    Dec 23, 2025
    4.0
    Helpful staff
  • TS
    Tina Simmons
    Dec 19, 2025
    1.0
    Terrible internet, slow even when oli purchases high speed to work from home. TV is constantly doing this pixel thing for days. Just terrible. Do better Xfinity you charge a fortune for this garbage.
  • AF
    austin farris
    Dec 17, 2025
    1.0
    2 min away from the store itself, dead smack in town. internet is shit. can’t do anything on anything gaming wise, it’ll work great for your tv and phone most of the time….if it isn’t in a middle of an outage or it’s just randomly offline again and you have to wait hours for it to come on after restarting it. bought the fastest speed and it’s no where near close what is advertised. i had better internet in the country paying 50 a month compared to 90.
  • MK
    Matt Kraft
    Dec 17, 2025
    1.0
    They owe me 3200 and acknowledge that. But have no way to “process” it or even get in contact with the department that does. It has been a 1 year battle with them. They acknowledge I’m right but can’t/wont do anything…..

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast in Murfreesboro located?

The Xfinity Store by Comcast is located at 521 North Thompson Lane, Murfreesboro, TN 37129.

What are the store hours for Xfinity Store by Comcast in Murfreesboro?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on certain holidays like November 27 and December 25, but open on November 28 from 9:00 AM to 8:00 PM.