Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Memphis. Visit us today at 8361 US HWY 64, TN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
161 reviews
5 stars
88
4 stars
12
3 stars
6
2 stars
4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were criticized for being rude or unhelpful.
Service Issues
Many customers reported ongoing issues with internet service, including frequent outages and poor connectivity.
Store Experience
Customers appreciated the quick service and friendly staff in-store, but some expressed frustration with long wait times and inefficient processes.
Management Concerns
Several reviews highlighted dissatisfaction with management, citing poor leadership and lack of support for staff.
Technical Support
Customers experienced significant challenges with technical support, including unhelpful phone interactions and missed technician appointments.
- DSDesmond SydesNov 14, 20251.0This store has caused a great deal of frustration for me . I canceled services in store and returned equipment. Paid my prorated balance. Only to be charged $210 for not returning my equipment. (I have the receipt) it’s been over a month and I have still not received my money back. I have had to jump through hoops with customer service. So I would not recommend to do any business in the store not associate yourself with this company. Remedial training is needed in this specific store
- JWJoyce WoffordOct 20, 20255.0In and out. Quick service
- TBTamika BraswellOct 16, 20255.0Fast and great customer service!
- NSNolan Smith (smitty67us)Sep 19, 20255.0Young lady show that she was concerned with my needs and listened to me with good knowledge and understanding!
- MFMariana FloresSep 18, 20251.0Worst customer service Manager jayleen I guess he was in a rush but by no means he tried to help And the other guy justice himself by saying he has only work for a month there! They should receive training beforehand however I do understand retail is not for everyone !
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Memphis offer?
Xfinity Store by Comcast in Memphis offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet service.
Where is Xfinity Store by Comcast located in Memphis?
It is located at 8361 US HWY 64, Memphis, TN 38133, USA.
What are the operating hours for Xfinity Store by Comcast in Memphis?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Are there any holiday closures or special hours at the Memphis Xfinity Store?
Yes, the store is closed on November 27, 2025 and December 25, 2025. It will be open with extended hours from 9:00 AM to 8:00 PM on November 28, 2025.
What COVID-19 safety practices are in place at the Memphis Xfinity Store?
The store implements professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear face masks unless required by federal, state, or local mandates.
How can I contact Xfinity Store by Comcast in Memphis?
You can call them at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/tn/memphis/8361-us-hwy-64.html.
What nearby dining options are available close to Xfinity Store by Comcast in Memphis?
Nearby dining includes Chicken Salad Chick, Buffalo Wild Wings, Memphis Pizza Cafe, Panera Bread, Olive Garden, and TGI Fridays, offering a variety of American, pizza, Italian, and casual dining options.
What nearby banks are located near the Memphis Xfinity Store?
Nearby banks include Cadence Bank and FirstBank Mortgage, providing convenient financial services for customers in the area.
Are there fitness or recreational facilities nearby the Xfinity Store in Memphis?
Yes, Wolf Chase gym and Versatile Action Fitness LLC are nearby, offering fitness and sports instruction that customers can visit before or after their store visit.
Is the Memphis Xfinity Store accessible via any nearby mobile phone providers?
Yes, T-Mobile, a mobile phone accessories store, is located nearby, which may help customers seeking mobile services or accessories in the area.