Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Memphis. Visit us today at 8361 US HWY 64, TN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
167 reviews
5 stars
90
4 stars
13
3 stars
6
2 stars
4
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, many customers reported poor service, long wait times, and unhelpful interactions.
Technical Issues
Numerous reviews highlighted ongoing technical problems with internet service, including frequent outages and difficulties with equipment setup.
Store Operations
Customers expressed frustration with store operations, including long wait times, staff availability, and issues with appointment scheduling.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific staff members who provided excellent service and resolved issues effectively.
- KSKevin Sadler3 days ago1.0The customer service at the store is excellent, but the internet is terrible. I get better service from my T-Mobile Hotspot, and I pay $100 a month for it. It’s a complete disaster!
- CCChristian Castelan3 days ago5.0Went to the Xfinity store today with my Dad to get internet. I was assisted by Ru. Very nice guy. Offered us Cable TV & Wireless. Ended up leaving with 1000mbps plan for $50 no contract. Pretty good deal compared to what we were paying for which was AT&T for 300mbps for $55..
- ESErick Dunn sr3 days ago4.0It was a good stop customer service could've been better
- AFAnthony FicoDec 5, 20251.0So much to be desired. Wait times are always 20 plus minutes. Once you get connected you have to deal with preconceived notions and try to dispel them. Once yin get all that done and hung up on a few times you get the patented answer- We can’t help you
- DPDharmesh PatelDec 2, 20251.0I have business account for service. Since weather gets change their service was out. I know some technical problems happens.We asked for technician to come and solve it,every time they gave me 3-4 days ahead appointment and still not solve problem. It is worst services they have. They don’t understand your priority.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Memphis offer?
Xfinity Store by Comcast in Memphis offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet service.
Where is Xfinity Store by Comcast located in Memphis?
It is located at 8361 US HWY 64, Memphis, TN 38133, USA.
What are the operating hours for Xfinity Store by Comcast in Memphis?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Are there any holiday closures or special hours at the Memphis Xfinity Store?
Yes, the store is closed on November 27, 2025 and December 25, 2025. It will be open with extended hours from 9:00 AM to 8:00 PM on November 28, 2025.
What COVID-19 safety practices are in place at the Memphis Xfinity Store?
The store implements professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear face masks unless required by federal, state, or local mandates.
How can I contact Xfinity Store by Comcast in Memphis?
You can call them at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/tn/memphis/8361-us-hwy-64.html.
What nearby dining options are available close to Xfinity Store by Comcast in Memphis?
Nearby dining includes Chicken Salad Chick, Buffalo Wild Wings, Memphis Pizza Cafe, Panera Bread, Olive Garden, and TGI Fridays, offering a variety of American, pizza, Italian, and casual dining options.
What nearby banks are located near the Memphis Xfinity Store?
Nearby banks include Cadence Bank and FirstBank Mortgage, providing convenient financial services for customers in the area.
Are there fitness or recreational facilities nearby the Xfinity Store in Memphis?
Yes, Wolf Chase gym and Versatile Action Fitness LLC are nearby, offering fitness and sports instruction that customers can visit before or after their store visit.
Is the Memphis Xfinity Store accessible via any nearby mobile phone providers?
Yes, T-Mobile, a mobile phone accessories store, is located nearby, which may help customers seeking mobile services or accessories in the area.