Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Memphis. Visit us today at 2847 Poplar Ave, TN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.1
173 reviews
5 stars
81
4 stars
7
3 stars
4
2 stars
8
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.
Service Reliability
Numerous reviews highlight ongoing issues with internet reliability, including frequent outages and slow speeds, leading to customer dissatisfaction.
Efficiency
Customers expressed frustration with long wait times for service, both in-store and on the phone, often leading to wasted time for simple tasks like equipment returns.
Pricing Concerns
Many reviews mention high prices and unexpected charges, contributing to a negative perception of value for the services provided.
- BFbill fordJan 3, 20261.0The Xfinity mobile is the worst in America
- JBJanis Beck-TaylorDec 29, 20255.0I walked in without an appointment to exchange equipment. The associates were attentive and friendly. I was in and out within thirty minutes.
- DADaniel AugustDec 9, 20251.0Wish I could give these thieves less than a star. Comcast and Xfinity continue to steal money out of my account 2 months after service was canceled and I moved to Verizon. I tried to port my number over, but they screwed me out of that as well by trying to hold my number and keep me into the next cycle. I had to cancel service instead of port it over after 3 days, 5 phone calls, and being run around; just so I wouldn't get charged. Since then, I have been told 5 other times that the account was closed by the person I was forced to deal with, instead of the supervisor I asked for. NOW all they do is just steal money out of my account even after all the "cancelation of service" calls that I was assured would be my final call. Woke up this morning to be charged for a number that they gave to Verizon on September 20th, 3 days after I cancelled service with them the first time. I even have a cancelation email confirming a cancelation in November(my fifth attempt). Check out the screen shots and the dates. I am going to get a lawyer...
- KLKaren LoveDec 2, 20255.0Was able to get in and out in less than 30 minutes. Courtney took good care of me.
- GBGwendolyn Cleaves Chip BagNov 18, 20255.0The team was very professional and welcoming. Upon my arrival I was greeted with a smile. The youngman was very knowledgeable of products and specials available to me. My best experience ever, Awesome job. Thanks everyone.👍🏾
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast offer in Memphis?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Memphis.
What are the operating hours of Xfinity Store by Comcast in Memphis?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Where is Xfinity Store by Comcast located in Memphis?
It is located at 2847 Poplar Ave, Memphis, TN 38111, United States.
Is Xfinity Store by Comcast open during holidays in Memphis?
The store has special holiday hours such as October 30-31 and November 1 from 10:00 AM to 6:00 PM, is closed on November 2, November 27, and December 25, and open extended hours on November 28 from 9:00 AM to 8:00 PM.
How can I contact Xfinity Store by Comcast in Memphis?
You can call their local phone number at +1 901-623-7419 or their main phone at +1 800-934-6489.
Where can I find more information or make a reservation with Xfinity Store by Comcast?
You can visit their website at https://www.xfinity.com/local/tn/memphis/2847-poplar-ave.html for more information or to make a reservation.
Are there any nearby public transit options or landmarks to help me find Xfinity Store by Comcast in Memphis?
Nearby notable places include Curves gym, Lost Pizza Co. Memphis TN, and Budget Car Rental, which can serve as landmarks when visiting the store at 2847 Poplar Ave.
What nearby services can I use before or after visiting Xfinity Store by Comcast?
You can visit nearby businesses such as Pure Organic NAIL SPA for beauty services, Kevin White: State Farm Insurance for financial services, or Board to Beers pub for drinks and socializing.
Are there fitness or wellness centers near Xfinity Store by Comcast in Memphis?
Yes, you can visit Any Body Yoga Memphis or Curves gym near the Xfinity Store for wellness and fitness needs.
Where can I find postal or government service offices near Xfinity Store by Comcast?
The US Army Recruiting Office Memphis and US Navy Enlisted Recruiting are located nearby and provide government-related services.