Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone StoreComcast
At your Knoxville, TN, 4409 Chapman Highway, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
4409 Chapman Highway, Knoxville, TN
37920, United States
Hours
Reviews
4.7
69 reviews
5 stars
63
4 stars0
3 stars0
2 stars
2
1 star
4
- PBPatricia Bell4 days ago5.0Great service with lots of good knowledge. I would definitely recommend
- JAJameelah Abdullah5 days ago5.0He was very courteous answered all my questions and listen to what I had to say.
- KWKellen WalkerDec 23, 20255.0Demarcus was phenomenal. Helped us switch from Verizon and get the new iPhone 17 Pro Max in less than 30 minutes. Fast and friendly service!
- KLKrystal LefflerDec 15, 20255.0Xfinity has by far been one of the best companies that I have ever been with and the mobile as well, nick was a great associate and went above and beyond to help me with all of my needs and gave more than the extra mile to help me, it shows me that I’m definitely with the right company
- SKSharai KrausDec 11, 20251.0I went to this store to upgrade my phone. The representative and manager told me if purchased the smart watch that went with the phone I would get both items for cheaper than just the phone. They told me that couldn't get the deal to work in their computer system, but that they submitted an e ticket and their back end customer service would have it fixed in a couple of days. I wait 3 days and contact customer service who informs me there was no deal available for the phone or the watch. I brought both items back to this store to return them as I was well within the return window. The same manager was present told the sales representative I was talking to that I needed to pay what I was told. Also they told me I couldn't return any items to their store, that I would have to go to either the Kingston Pike or Fountain City location. The Kingston Pike store attempted to help me, but unfortunately the way this first store sold me the phone they were unable to get the phone to return in the system and I am now having to ship the phone back. Kingston Pike store also said that this store is supposed to be able to do everything that their store can.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Knoxville offer?
The store offers subscriptions to Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services. Customers can also make payments or pick up and exchange equipment.
Where is the Xfinity Store by Comcast Branded Partner located?
It is located at 4409 Chapman Highway, Suite Q, Knoxville, TN 37920, USA.
What are the business hours for the Xfinity Store in Knoxville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
How can I contact the Xfinity Store by phone?
You can reach the store by calling +1 800-934-6489.
Does the Xfinity Store by Comcast Branded Partner have an online presence?
Yes, the store has a website at https://www.xfinity.com/local/tn/knoxville/4409-chapman-highway.html and a Facebook page at https://www.facebook.com/671463369379932.
Which competitors does the Xfinity Store by Comcast Branded Partner rank against in Knoxville?
Its main competitors include AT&T, Verizon, and RCN.
What nearby restaurants can I visit before or after shopping at the Xfinity Store?
Nearby dining options include Milano Pizza and Mediterranean, Napoli Pizza & Grill, Wingstop, Papa Murphy’s, and Buddy’s Bar-B-Q.
Are there grocery stores near the Xfinity Store in Knoxville?
Yes, nearby grocery stores include Kroger and Base Culture, which is also a health food store and supermarket.
What mobile phone stores are located near the Xfinity Store at 4409 Chapman Highway?
Nearby mobile phone stores include T-Mobile, Boost Mobile, and the U.S. Cellular Authorized Agent - Premier Locations.
How can nearby businesses like Fancy Nails or Factory Connection complement my visit to the Xfinity Store?
After visiting the Xfinity Store, you can relax or pamper yourself at Fancy Nails nail and beauty salon, or shop for fashion items at Factory Connection women's clothing and accessories store.