Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Kingsport or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
The salesman wasn't very helpful at all. He seemed like I was an inconvenience because I wanted to pay my device off and buy a new phone.
MK
Matt Krolikowski
Oct 4, 2024
1.0
Corporate Verizon store. Absolutely horrific experience. I went in trying to upgrade a phone, and a line, and buy accessory products. They had 4 employees on their phones standing at the front of the store, while I had to call Verizon myself, do my own tech support, and finally when no one in the store cared enough to speak to me again, I left in frustration.
Apparently unless you go in saying I'm here to give you free money, they clearly do not care about customer service. I stood in the store, loudly complaining I needed anyone to help, and the employees continued to stare at their phones and ignore me. They didn't know their service plans, they didn't know their promotions, and the employees dismissed us when we showed them their own corporate marketing. If you want any level of respect or customer service, go to an authorized retailer instead. It might cost slightly more, but being acknowledged as a person seems kind of important.
If you look in the picture, you can probably still see the four employees on their phones.
Even on a prior visit, the employee botched the promotion and so I had to call Verizon multiple times to get my bill correct. Shop literally anywhere else.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 2608 E Stone Dr?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon Business bill at 2608 E Stone Dr?
If you are the Primary Contact, Administrator, or have View and Pay access, you can pay bills for up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account online?
Use My Business online tools to shop and activate devices, make payments, view user details, and monitor data usage.
How many lines are allowed on a Verizon Business plan?
You can have up to 9 lines on the Verizon Business plan.
What is the contact number for Verizon Business customer service?
You can reach Verizon Business customer service at 1 (800) 837-4966.
Does Verizon Business offer landline phone services?
Yes, Verizon Business offers landline phone service with unlimited nationwide calling through Preferred Voice.
What are the operating hours of Verizon Business Services at 2608 E Stone Dr in Kingsport, TN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What pickup and delivery options does Verizon Business Services offer?
Verizon Business offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which popular retail stores are near Verizon Business Services in Kingsport to visit before or after your appointment?
Nearby retail stores include Target Store Kingsport, Bath & Body Works, Maurices, and Rack Room Shoes, perfect for shopping trips around your Verizon visit.
Are there any dining options near Verizon Business Services at 2608 E Stone Dr?
Yes, you can find several dining options nearby like Zaxby's, Which Wich, Freddy's Frozen Custard & Steakburgers, Panda Express, and Pizza Hut.
If I need health-related services near Verizon Business Services, what nearby options are available?
Nearby health-related services include Hmg Pediatrics At Kingsport Family Health Center, IVX Health Infusion Center, LensCrafters for eyewear, CVS Pharmacy, and Milan Laser Hair Removal.