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At your Johnson City, TN, 509 North State of Franklin Road, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
509 North State of Franklin Road, Johnson City, TN
Vincent and all of the staff were fantastic. They were so helpful and knowledgeable about the questions I had. They made sure to take in all of the info I had given them and helped fix my issues! 10/10 experience
AT
A Train
Jan 2, 2026
5.0
This is my favorite Xfinity store from now on. There was no wait for service, no bad moods all staff were focused and working. Staff were also very patient with questions and concerns, and provided information with all plans for internet and other services. The best Xfinity store in the Southwest Virginia and East Tennessee area.
MH
mike Hitchcock
Dec 26, 2025
5.0
These guys worked for several hours fixing a problem that the phone center created. They did a great job. Highly recommend these folks.
JB
Jose Baltadano
Dec 23, 2025
2.0
Very disappointed with service at this store. Staff needs a better customer service training before you open the doors.
JC
Jeremy Collins
Dec 20, 2025
5.0
Super helpful and fast process. Great service and friendly people.