Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Greeneville. Visit us today at 1331 Tusculum Blvd, TN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1331 Tusculum Blvd, Greeneville, TN
37745, United States
Hours
Reviews
2.4
230 reviews
5 stars
70
4 stars
6
3 stars
5
2 stars
12
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty reaching live agents and unhelpful responses.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges, difficulty in obtaining refunds, and issues with cancellation fees.
Service Reliability
Customers frequently complained about unreliable internet service, including frequent outages and slow speeds.
Store Experience
While some customers had positive interactions with in-store staff, others reported unprofessional behavior and a lack of assistance.
Overall Dissatisfaction
A significant number of reviews expressed overall dissatisfaction with Xfinity's services, recommending potential customers to seek alternatives.
- LHLucas Hensley1 day ago5.0A man named Nick went out of his way to help me set up my new iPhone I got at Verizon. Verizon sold me the phone and told me god luck. If you go to the store ask for Nick he is very helpful.
- TTTammy ThompsonJan 1, 20265.0Dalton Fox was very helpful.
- TJThomas JacobsDec 16, 20254.0Xfinity store at the Commons has always been helpful. They take the time to explain my billing questions and resolve any issues I have had. Is service perfect... no, no where is, but they do their best and I appreciate it.
- JSJames SheltonDec 13, 20255.0The employees are incredibly knowledgeable and always willing to assist to the best of their ability.
- CJChrissy JijonDec 13, 20251.0This place and the people working and the worst. Like other reviewer mentioned, they like to close deals without informing people with necessary knowledge. The person who closed a deal (for him) said we could receive a chip to use on a tablet or any device for completely free and we’ve been charged so so many times. When you go there and confront them, they completely wash their hands and say it’s out of our control. Very very scammy ways to get people to get stuff.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What is the address of the Xfinity Store by Comcast Branded Partner in Greeneville?
The Xfinity Store by Comcast Branded Partner is located at 1331 Tusculum Blvd, Greeneville, TN 37745, US.
What are the operating hours of the Xfinity Store in Greeneville?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM. It is closed on December 25th.
What health and safety measures does the Xfinity Store in Greeneville follow?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not have to wear a face mask unless required by mandates.
What products and services are available at the Xfinity Store by Comcast Branded Partner in Greeneville?
They offer cable TV, internet services, home phone service, home security systems, mobile phone products, and related IT and telecommunication services.
How can I contact the Xfinity Store in Greeneville?
You can call them at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/tn/greeneville/1331-tusculum-blvd.html.
Are there any nearby mobile phone stores to the Xfinity Store in Greeneville?
Yes, Boost Mobile Local is a nearby mobile phone store where customers can explore additional mobile phone options in Greeneville.
What dining options are near the Xfinity Store in Greeneville for a meal before or after visiting?
Nearby restaurants include Pal's for fast food and burgers, Nova's Sushi Bar & Grille for sushi and Asian food, Casa Nostra Italian Cuisine for pizza and Italian dishes, Lenny's Sub Shop, China Chef, and Monterrey Mexican Restaurant offering a variety of international cuisines.
Are there any fitness or recreational facilities near the Xfinity Store in Greeneville?
Yes, Workout Anytime is a nearby gym and sports and fitness instruction venue where customers can exercise before or after their visit.
Can customers shop for clothing or accessories near the Xfinity Store in Greeneville?
Yes, there are several nearby retail and clothing stores such as Rose Boutique, rue21, Bealls, Burkes Outlet, Ross Dress for Less, JCPenney, Maurices, and The UnCommon Collective.
Does the Xfinity Store in Greeneville have an online presence for updates and support?
Yes, they have a Facebook page (facebook.com/XfinityGreeneville), a Twitter handle (@Xfinity), an Instagram account (@xfinity), and a YouTube channel (youtube.com/user/xfinity) for updates and support.