Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in York. Visit us today at 2801 East Market Street, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
982 reviews
5 stars
422
4 stars
146
3 stars
116
2 stars
55
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for being unhelpful or unprofessional.
Service Reliability
Numerous complaints about unreliable internet service, including frequent outages and slow speeds.
Pricing Issues
Customers expressed dissatisfaction with high prices and unexpected charges, leading many to seek alternatives.
Store Experience
In-store experiences were generally positive, with quick service and friendly staff noted, although some reported long wait times.
Technical Support
Difficulty in reaching technical support and resolving issues, with many customers frustrated by the lack of effective assistance.
- JOJanet O'Rourke3 days ago1.0After cancelling my service to my apartment in July and turning in the equipment and moving into my house, XFINITY took money out of my account every ten days. I tried to straighten it out over the phone, and finally went into the store. I was told I would be getting a credit, but two weeks Later I received nothing so I returned to the store on Market Street. I was told by the supervisor that I had a rolling late bill for the year 2025. I have been a subscriber for 7 years and was never notified of a late bill. In fact XFINITY had access to my checking account for automatic payments of what was owed. They will take your money without a second glance and turn it around on you!! F- for a grade! Terrible customer service!!!!!!!!
- KPKilldeer ProudNov 4, 20251.0Make me sit on hold for hours just to hang up on me over and over and over again.
- DDDan dNov 4, 20251.0You return items that you didn’t request in the first place. And then you get several emails and text to return the item. Seems that the people at the York store can’t do their job, right?
- LCLisa CaterboneNov 3, 20255.0Jalen was great! Thanks!
- RGRon GembicOct 17, 20255.0Customer representatives were helpful. WARNING: schedule your appointment online to avoid waiting. For extra fun, schedule your appointment for opening time. You'll be the envy of those waiting in line when the doors first open and you are left in first. This is a review of this service center and not a review of corporate Xfinity.
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in York offer?
The Xfinity Store by Comcast in York offers internet, cable TV, home phone, home security systems, mobile phone services, and business internet among others.
Where is the Xfinity Store by Comcast located in York, PA?
It is located at 2801 East Market Street, STE G2, York, PA 17402.
What are the store hours for the Xfinity Store by Comcast in York?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 12:00 PM to 5:00 PM.
Is the Xfinity Store in York observing any special health practices due to COVID-19?
Yes, the store has professional cleaning and social distancing practices in place. Fully vaccinated customers do not have to wear masks unless required by mandates.
How can I contact the Xfinity Store by Comcast in York?
You can call them at +1 800-266-2278 for inquiries and support.
Does the Xfinity Store by Comcast have an online presence where I can learn more or shop?
Yes, you can visit their website at https://www.xfinity.com/local/pa/york/2801-east-market-street.html or check their Facebook page at https://www.facebook.com/1570955443172901.
What are some nearby places to the Xfinity Store by Comcast where I can shop or dine?
Nearby places include Burlington for clothing and retail shopping, Aroma Buffet & Grille for Chinese food, and Subway for sandwiches and fast food.
Are there other mobile phone retailers near the Xfinity Store in York?
Yes, T-Mobile store and Cricket Wireless Authorized Retailer are nearby, offering additional mobile phone options.
Can I find financial services near the Xfinity Store by Comcast in York?
Yes, nearby financial service providers include H&R Block, Jackson Hewitt Tax Service, M&T Bank, and Western Union for money transfers.
Are there any nearby beauty or salon services close to the Xfinity Store by Comcast?
Yes, nearby beauty and salon services include Sally Beauty, Regal Nails, Great Clips, and SMARTSTYLE beauty salon.