Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Wyomissing. Visit us today at 2777 Papermill Road, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
766 reviews
5 stars
348
4 stars
114
3 stars
76
2 stars
46
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unprofessional and unhelpful.
Wait Times
Long wait times reported by many customers, often exceeding expectations, leading to frustration.
Sales Tactics
Customers expressed dissatisfaction with aggressive sales tactics and feeling pressured to consider additional services during visits.
Technical Issues
Numerous complaints about internet service reliability and billing issues, with customers feeling misled about service capabilities.
Staff Knowledge
Inconsistent staff knowledge; some employees are noted for being knowledgeable and helpful, while others are described as clueless.
- JFJules FreOct 29, 20255.0Very friendly in and out in a flash loved it 👌
- THTammy HeffnerOct 28, 20252.0Was sent there by a Xfinity supervisor and he had no clue how to fix it...
- NANik AOct 26, 20251.0If I could give a negative score I would and that would be too generous!! Reps have absolutely no clue what they are doing or how customer service works. They have lost all business from us!
- VAVictor AguirreOct 14, 20255.0You guys are the best 💓 I was on the phone with Xfinity for 2 hrs, while on the phone I drove to Xfinity and it got resolved in 5 minutes while I was still on the phone with customer service. This is the place!!! To get your service @1000 percent 💕😘💕😘
- MCMaria CamachoOct 4, 20251.0I have been a loyal Xfinity customer since 2018. On October 3, 2025, I attempted to reactivate my internet service but was informed that my account was marked as fraudulent. After further investigation, I learned that my neighbor (who lives in the same building) was able to create an Xfinity account using my exact unit number. As a result, Xfinity’s system flagged my legitimate account as potential fraud, preventing me from restoring my service. Despite contacting Xfinity multiple times and offering to provide proof of residence immediately, I was told that my case would be placed “under review.” I have been given inconsistent information and have not received a resolution since the issue began. This is an inconvenience and now I am unable to complete my online assignments because of it. Definitely am considering on leaving.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Wyomissing offer?
The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Wyomissing, PA.
Where is Xfinity Store by Comcast located in Wyomissing?
Xfinity Store by Comcast is located at 2777 Papermill Road, Wyomissing, PA 19610, US.
What are the operating hours of the Xfinity Store in Wyomissing?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM. It has modified hours on holidays like November 26 and is closed on November 27, 2025.
What health and safety measures are in place at the Xfinity Store by Comcast?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast in Wyomissing by phone?
You can call the local phone number at +1 610-396-5020 or the main phone at +1 800-934-6489 for assistance.
Where can I find more information or order services from the Xfinity Store in Wyomissing online?
Visit https://www.xfinity.com/local/pa/wyomissing/2777-papermill-road.html for more information and to order services online.
What mobile apps does Xfinity provide for customers?
Xfinity offers an Android app available on Google Play and an iOS app available on the Apple App Store to manage your services.
What nearby mobile phone stores or providers are close to Xfinity Store in Wyomissing?
Nearby mobile phone stores include Verizon, T-Mobile, AT&T Kiosk, and Target Store Spring-Township which also offers mobile phone services, helpful for comparing plans or devices.
What dining options are available near the Xfinity Store by Comcast in Wyomissing?
Nearby dining includes Crumbl - Broadcasting Square for desserts, Starbucks for coffee, Pizza Hut Express, Buca di Beppo for Italian cuisine, P.Za Kitchen, Mariah's Cookies, and MrBeast Burger.
Are there any notable retail stores nearby that customers might visit along with Xfinity?
Yes, nearby retail includes Lane Bryant, Macy's, Marshalls, Payless ShoeSource, Norman's Hallmark Shop, Sherwin-Williams, Bed Bath & Beyond, Famous Footwear, and Red Wing Shoes for a variety of shopping needs.