Xfinity Store by Comcast

3.4
336 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Washington. Visit us today at 22 Old Mill Blvd, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
22 Old Mill Blvd, Washington, PA
15301, United States

Hours

Reviews

3.4
336 reviews
5 stars
150
4 stars
48
3 stars
29
2 stars
19
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional behavior.

Internet Reliability

Many customers reported frequent outages and poor internet service, leading to frustration and dissatisfaction.

Long Wait Times

Numerous reviews mentioned long wait times in-store, with some customers expressing dissatisfaction with the lack of urgency from staff.

Billing Issues

Several customers experienced problems with billing, including unexpected price increases and unfulfilled promises regarding costs.
  • DJ
    Dale Johnson
    Dec 21, 2025
    3.0
    phone old and needed replaced. ultimately everything worked out but we were in there for over an hour. problems with set up and associate needed to chat with tech. seemed like a little disconnect there. bottom line phone works but if it takes over an hour, they need to allow patrons to use a restroom.
  • KC
    K Cregut
    Dec 15, 2025
    1.0
    Very spotty internet. When you need assistance its all automated and keeps you in a loop so you cant get anyone LIVE to talk to. Would NOT recommend it for the price and hassle.
  • CW
    Christopher Williams
    Dec 13, 2025
    1.0
    Shut down the service to one of my houses and took the equipment in today. Young man copped an attitude when I said I wanted a receipt over an email for return confirmation. So I said go ahead and send an email. I still have not received it 24 hrs later.
  • DO
    Dilmer Olivares
    Dec 11, 2025
    1.0
    I am so disappointed with xfinity mobile. I use to be a t-mobile costumer until they were raising my plan like crazy without any explanations at all, we decided to check with xfinity mobile to see how good they was and looking for something that will save us some money, as you all know economy now a days sucks, well turns out xfinity offered us a really good deal from the very first day we got there, they offered us items and a mobile plan at a really good discount if we switch to xfinity mobile, which after about an hour talking and thinking with my family we decided to switched with them, they made us pay all kind of taxes, connections and fees right there and there, that was alittle over 3 months ago, they told us our bill with everything included it will be less then $180 a month, we were so happy about this at the moment, but now its just disappointing its been more then 3 months and we have been paying almost $250 a month thats a big difference from what they have promise us, I went to talked to them and now out of the sudden they don't remember telling us or giving us all this deals, I wanted to reverse the whole thing and now I'm stuck with then for another 21 months unless we paid them for the items we took, We are so disappointed with this, I feel like they played us real dirty, To the people be carefull with this, not everything that sounds good or looks good its true..
  • SP
    Shantel Patten
    Dec 8, 2025
    1.0
    This is the worst i mean by the absolute worse internet experience I have ever had. Outages every other day and randomly throughout the day. I’ve encountered other people that I have discussed these issues with. I have to rest my box almost every other day. This is unacceptable when you’re paying for a service. I will be switching soon. I do not recommend. Additionally, going in the store is no help and quite frankly the employees are rude a will not help you. Sad case

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast provide in Washington, PA?

Xfinity Store by Comcast offers cable TV, internet, home phone, mobile phone services, and home security systems in Washington, PA.

Where is the Xfinity Store by Comcast located in Washington?

The store is located at 22 Old Mill Blvd, Washington, PA 15301, USA.