Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in State College. Visit us today at 1801 N. Atherton Street, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
1801 N. Atherton Street, State College, PA
16803, United States
Hours
Reviews
3.0
210 reviews
5 stars
85
4 stars
15
3 stars
11
2 stars
9
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and difficulty reaching a representative.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were described as rude or indifferent.
Billing Issues
Numerous reviews highlighted problems with billing, including overcharges, difficulty in resolving billing disputes, and lack of clarity in charges.
Wait Times
Customers frequently mentioned excessive wait times both in-store and on the phone, often exceeding an hour.
Technical Issues
Several customers experienced ongoing technical problems with internet service, leading to frustration and dissatisfaction.
- JFJoshua FarwellDec 10, 20255.0Had some trouble with the modem being a solid red light, and the man with 20 years of experience came in and fixed everything the contractors that built the home did wrong within like 45 minutes. Works great now.
- CBCarol BarnerDec 4, 20255.0Staff was very friendly and helpful. Pleased with the service.
- CCConnie CurfmanNov 11, 20251.0Cannot get anyone to talk to me to port my number to another carrier because it is all automated.
- TOTroy OrnerOct 31, 20251.0Canceled my internet service on June. They kept taking money from my account for several months.for a internet service I don't have anymore. Now I'm 10 phone calls into it, and still have gotten my money back. Even stoped at this store with no help. If you would be a month late on your payment, I bet they would shut your service right off. But when they are stealing money from your account, they are in no hurry to stop it, and give it back. UPDATE...not more then 24 hours after I posted this. After months and months of not getting anywhere...I got an email for my refund. Hmmm...
- CCcheezitzOct 19, 20255.0Everyone was respectful and knowledgeable.
Frequently Asked Questions About Xfinity Store by Comcast
What internet services does Xfinity Store by Comcast offer in State College?
Xfinity Store by Comcast offers various internet services including cable, internet packages, and internet service providers in State College, PA.
What are the store hours for Xfinity Store by Comcast in State College?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours may vary.
Where is Xfinity Store by Comcast located in State College?
The store is located at 1801 N. Atherton Street, State College, PA 16803, USA.
Does Xfinity Store by Comcast have any COVID-19 safety measures in place?
Yes, the store has professional cleaning and social distancing practices, and fully vaccinated customers do not have to wear a mask unless required by mandates.
How can I contact Xfinity Store by Comcast in State College?
You can contact the store by phone at +1 (800) 934-6489 or visit their website for more information.
What mobile apps are available from Xfinity Store by Comcast?
Xfinity offers apps for both Android and iOS devices which can be downloaded from the Google Play Store and the Apple App Store respectively.
What are some nearby places to Xfinity Store by Comcast in State College where I can shop or dine?
Nearby places include Men’s Wearhouse for clothing, ALDI USA for groceries, Moe’s Southwest Grill and Chipotle Mexican Grill for dining.
Are there nearby financial services close to Xfinity Store by Comcast?
Yes, nearby financial services include Citizens bank, AmeriServ Financial Bank, and Northwest Bank for your banking needs.
Can I visit any entertainment or cultural attractions near Xfinity Store by Comcast?
Yes, the Robert M. Sides Family Music Center and Robert M Sides music store are nearby for those interested in music and culture.
What types of products and services does Xfinity Store by Comcast provide?
The store offers cable TV, internet, home phone service, home security systems, mobile phone services, and IT services in State College.