Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Pottstown. Visit us today at 310 Upland Square Drive, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.7
129 reviews
5 stars
74
4 stars
11
3 stars
5
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Mike, Jasmine, and Quinn for their exceptional service.
Service Issues
Numerous reviews highlighted ongoing issues with billing, service interruptions, and equipment problems, leading to frustration among customers.
Store Experience
Customers generally reported positive experiences in-store, noting quick service and helpful staff, although some expressed dissatisfaction with long wait times and lack of inventory.
Billing Concerns
Several customers expressed frustration over billing errors, lack of refunds, and difficulties in resolving account issues, indicating a need for improvement in this area.
- BMBeverly McCormickDec 20, 20255.0Your Xfinity representative, Lea, in Pottstown, PA was excellent and such a tremendous help setting up my new Xfinity account! It couldn’t have been easier, as I am in my 80’s and not tech savvy. She was patient and pleasant and knowledgeable throughout the entire experience.
- LMLeanna MarinariDec 6, 20253.0N/A
- EYElisha YergerDec 2, 20255.0Quinn was a huge help and solved our dilemma smoothly!
- SBSamantha BellNov 29, 20252.040 minutes to return equipment if you don't have an appointment. The actual process itself takes less than two minutes and that includes printing the receipt
- AMAnnemarie MarianiOct 18, 20255.0Jasmine was exceptional. She assisted me in switching services from Veizon and Service Electric to Xfinity phone, Internet,and cable service She made sure everything was good before I left and assisted me with the trade-in of my old phone. She also followed up twice after I left to make sure I was able to get the necessary paperwork from Verizon to get my money to assist in paying off my old phone. She also spent additional time with me when I bought in the necessary paperwork to insure I will get the money.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Pottstown offer?
Xfinity Store by Comcast offers cable TV, internet, home phone service, home security systems, and mobile phone services in Pottstown, PA.
Where is Xfinity Store by Comcast located in Pottstown?
Xfinity Store by Comcast is located at 310 Upland Square Drive, Pottstown, PA 19464.
What are the regular business hours for Xfinity Store by Comcast in Pottstown?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store in Pottstown?
Yes, they observe professional cleaning and social distancing. Mask requirements depend on federal, state, or local mandates; fully vaccinated customers are not required to wear masks unless mandated.
Is the Xfinity Store in Pottstown open on holidays?
The store is closed on certain holidays; for example, it will be closed on November 27, 2025.
How can I contact Xfinity Store by Comcast in Pottstown?
You can call the store at +1 800-934-6489.
Can I find other services or shops near Xfinity Store by Comcast at 310 Upland Square Drive?
Yes, nearby places include Norman's Hallmark Shop for cards and stationery, H&R Block for tax and financial services, and Subway for quick sandwiches and meals.
Are there beauty and wellness options near the Xfinity Store in Pottstown?
Yes, near the store you can visit Supercuts for haircuts, Sally Beauty for beauty supplies, Benefit Cosmetics BrowBar, and Ulta Beauty for cosmetics and hair products.
What are some recreational or shopping options near Xfinity Store by Comcast in Pottstown?
Nearby you can find Schuylkill Valley Sports for retail sports equipment, Mattress Firm for furniture, T.J.Maxx and Ross Dress for Less for clothing and department store shopping.
How can other nearby service providers complement my visit to Xfinity Store by Comcast?
After visiting Xfinity, you might also access financial services at Mariner Finance, get physical therapy at ATI Physical Therapy, or ship packages using UPS Access Point locations nearby.