Xfinity Store by Comcast

3.5
344 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Pittsburgh. Visit us today at 219 Summit Park Dr., PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
219 Summit Park Dr., Pittsburgh, PA
15275, United States

Hours

Reviews

3.5
344 reviews
5 stars
174
4 stars
35
3 stars
24
2 stars
19
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude and unprofessional.

Billing Issues

Numerous customers reported confusion and dissatisfaction with billing practices, including unexpected charges and unfulfilled promotional offers.

Efficiency

Some customers appreciated the quick service and efficiency in handling their requests, while others experienced long wait times and unresolved issues.

Store Environment

The store environment received mixed reviews, with some noting cleanliness and helpful staff, while others mentioned unpleasant odors and disorganization.
  • SS
    sharon
    Dec 3, 2025
    5.0
    Opened right on time multiple employees available help. I was able to get in and out within 20 minutes. Much ,much better than online customer service. Steve was great and very helpful
  • PP
    Pete
    Nov 27, 2025
    1.0
    The guy that was helping every customers that came in must’ve been the rudest person I ever met. He was rude to every customer that walked in there this has to be the worsts place to go to
  • BK
    Brenda Kanar
    Nov 25, 2025
    5.0
    Adam helped us move service from att to Xfinity. We recd two new phones, traded in our old phones, received promotional credit for the switch and generous trade values. And, our monthly phone rate was reduced considerably. Seamless. Adam was a great resource, helped us along the way and followed up with us to get the phones activated when they arrived. Would highly recommend Adam’s assistance.
  • AA
    anna
    Nov 20, 2025
    5.0
    Cash was so helpful and made my day! He is the best customer service rep i have ever had!
  • FK
    Faith Kelly
    Oct 19, 2025
    5.0
    Chris M. is fantastic. I have been so irritated from my old phone company so I decided to switch over to Xfinity but there were alot of issues with this transfer (on the previous carriers side) and he ensured me he could help me but by this point, several people have already told me this. He actually did help me. I am amazed because by this point it's been 7 people involved and he just took care of everything with ease. Xfinity, you guys have an all star employee. Thank you!

Frequently Asked Questions About Xfinity Store by Comcast

What services does the Xfinity Store by Comcast in Pittsburgh offer?

The Xfinity Store by Comcast provides internet, cable TV, home phone, mobile phone, and home security services in Pittsburgh.

Where is the Xfinity Store by Comcast located in Pittsburgh?

It is located at 219 Summit Park Dr., Pittsburgh, PA 15275.