Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Pittsburgh. Visit us today at 219 Summit Park Dr., PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
339 reviews
5 stars
170
4 stars
35
3 stars
24
2 stars
19
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unhelpful interactions.
Billing Issues
Numerous complaints about unclear billing practices and unexpected charges, leading to customer frustration.
Service Speed
Customers appreciated quick service in-store, but many experienced long wait times and difficulties with phone support.
Product Quality
Concerns raised about the reliability of equipment and service, with reports of faulty devices and unresolved issues.
Employee Performance
Some employees received high praise for their assistance, while others were criticized for poor service and lack of knowledge.
- AAanna3 days ago5.0Cash was so helpful and made my day! He is the best customer service rep i have ever had!
- GMGreg McComasOct 25, 20251.0Xfinity sucks. Had to wait just to return equipment.
- JBJoe BechtOct 23, 20255.0Good experience. Quick and not super busy. Maurice did an excellent job helping us try and reduce are cable bill.
- FKFaith KellyOct 19, 20255.0Chris M. is fantastic. I have been so irritated from my old phone company so I decided to switch over to Xfinity but there were alot of issues with this transfer (on the previous carriers side) and he ensured me he could help me but by this point, several people have already told me this. He actually did help me. I am amazed because by this point it's been 7 people involved and he just took care of everything with ease. Xfinity, you guys have an all star employee. Thank you!
- RRRanjanOct 10, 20251.0Associate: Adam Friendliness and Helpfulness: 5/5 Quality of work: 1/5 I was promised home internet and a free line for a total of ~$55 with added 2nd line that bring up the total to $75. But to my surprise the mobile lines and home internet are billed separately and the total was ~$120 -$140 for 3 months straight. after asking for explanation at the store, turns out they have not applied the offer correctly when they billed me for my new connection. It doesnt end there, I was told it is plug and play device, they even checked my home address for service coverage. Didn't work, i had to change device 3 times and No Luck. They sent a "Technician" to help me, and billed me an additional $100 for the help. When everything was done, I had paid an extra $260 than what was quoted when they sold the plan, a big part of mistake was on me, i thought reputed companies in comccast will do honest billing and kept it on autopay and failed to notice 2 separate bills (home internet and mobile) I asked around and this sending Technician and billing a $100 extra is a common occurrence. So If you are renting I would suggest you to get the same internet that the previous tenant was using and check your billing daily, if you can retain the paper billing and forego the paperless billing discount, do it, they are not consistent with the billing and the app fails to show the PDF bill 7/10 times. Check your bill.
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Pittsburgh offer?
The Xfinity Store by Comcast provides internet, cable TV, home phone, mobile phone, and home security services in Pittsburgh.
Where is the Xfinity Store by Comcast located in Pittsburgh?
It is located at 219 Summit Park Dr., Pittsburgh, PA 15275.
What are the Xfinity Store by Comcast's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours for the Xfinity Store by Comcast?
Yes. On November 26, 2025, the store is open from 10:00 AM to 3:00 PM, and it is closed on November 27, 2025.
What COVID-19 safety measures does the Xfinity Store by Comcast have in place?
They implement professional cleaning, social distancing, and fully vaccinated customers are not required to wear masks unless mandated by authorities.
How can I contact the Xfinity Store by Comcast in Pittsburgh?
You can call the local phone number at +1 412-505-8945 or the main phone number at +1 800-934-6489.
Where can I find more information or make a reservation for the Xfinity Store by Comcast?
Visit their website at https://www.xfinity.com/local/pa/pittsburgh/219-summit-park-dr.html to learn more or make a reservation.
Are there any nearby places I can visit before or after visiting the Xfinity Store by Comcast at 219 Summit Park Dr.?
Yes, nearby places include the Highmark Direct Health Insurance Store for health services, Pure Barre gym for fitness, and Half Price Books for book shopping.
What dining options are near the Xfinity Store by Comcast in Pittsburgh?
Nearby dining options include Uncle Sam's Sandwich Bar for sandwiches, Choolaah for Indian cuisine, and Guy Fieri’s Flavortown Kitchen for burgers.
Are there any mobile phone stores near the Xfinity Store by Comcast?
Yes, T-Mobile is a nearby mobile phone store located close to the Xfinity Store by Comcast.