Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Philadelphia. Visit us today at 4504B City Ave, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
4.1
355 reviews
5 stars
241
4 stars
34
3 stars
12
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tanisha received numerous accolades for her exceptional customer service, being described as helpful, patient, and knowledgeable.
Staff Performance
Other staff members, including Christian and Ceoni, were also praised for their professionalism and ability to assist customers effectively.
Store Experience
Customers reported a generally positive experience at the store, highlighting the friendly atmosphere and quick service.
Service Issues
Some customers expressed dissatisfaction with Xfinity's overall service and policies, particularly regarding billing and equipment returns.
- LBLorna Bailey3 days ago5.0I would Ike to say Tanisha at the Xfinity store on City Line was so patient and personable. I really appreciate her customer service. When I go back I will definitely be looking for her. Thanks again
- BBBlake Bailey3 days ago5.0Me and my family came to xfinity(city ave) on Jan 9, 2025 and we were helped by Tanisha. She’s very patient, polite and helpful. She helped us through several issues like a pro. If you come to xfinity on city ave go to Tanisha.
- ABAriel Bailey3 days ago5.0My family and I went in to change from a old service provider and potentially upgrade our phones, and Tanisha was EXTREMELY HELPFUL!!! She was patient, personable, and informative. If you want to quality customer service, go to her.
- MTM Tana4 days ago5.0Tanisha provided my family with EXCELLENT customer service! I brought my uncle in to discuss lowering his bill & exchange old equipment. Tanisha was so thorough, explained the details to my Uncle and even moved closer to him when she realized he was turning up his hearing aid. Thank you Tanisha for being so kind and helpful.
- MUMartin Arvizu UrtadoDec 30, 20255.0Tanisha was super helpful. She answered all of our questions and worked with us to get exactly what we needed. Great service! Looking forward to coming back to get our new phones with Tanisha!
Frequently Asked Questions About Xfinity Store by Comcast
What kind of network does XFINITY Mobile offer in Philadelphia?
XFINITY Mobile combines America's largest, most reliable 4G LTE network with the most hotspots nationwide.
Where is the Xfinity Store by Comcast located in Philadelphia?
The store is located at 4504B City Ave, Philadelphia, PA 19131, United States.
What are the Xfinity Store's hours of operation?
Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on November 27, 2025, for a holiday.
What services and products does Xfinity Store by Comcast provide?
They offer internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services.
Does Xfinity Store follow any COVID-19 safety practices?
Yes, the store has professional cleaning and social distancing in place. Fully vaccinated customers do not need to wear face masks unless required by mandates.
How can I get more information or book a service with the Xfinity Store?
You can visit their landing page at https://www.xfinity.com/local/pa/philadelphia/4504b-city-ave.html or call their main phone number at +18009346489.
What popular dining options are near the Xfinity Store?
Nearby restaurants include Royal Buffet & Grill (Chinese cuisine), TKK Fried Chicken (Asian cuisine), Tony Roni's (Italian and pizza), El Limon City Avenue (Mexican), and Dumpling District (dim sum).
Are there any coffee shops near the Xfinity Store where customers can relax?
Yes, Starbucks and Kung Fu Tea, which also offers bubble tea and smoothies, are nearby coffee and smoothie shops convenient for customers before or after their visit.
What lodging options are available near the Xfinity Store for visitors?
Nearby hotels and motels include City Line Hotel, Philly Inn and Suites, and North American Motor Inns, providing convenient accommodations for visitors.
Does the Xfinity Store have competitors nearby?
Competitors to Xfinity in the area include AT&T, Verizon, RCN, and T-Mobile, offering similar internet and mobile phone services.