Xfinity Store by Comcast

3.8
210 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Philadelphia. Visit us today at 4640 Roosevelt Blvd, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
4640 Roosevelt Blvd, Philadelphia, PA
19124, United States

Hours

Reviews

3.8
210 reviews
5 stars
119
4 stars
22
3 stars
17
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Efficiency

Customers experienced long wait times and slow service, particularly during busy periods, leading to frustration.

Product Knowledge

Some staff demonstrated excellent product knowledge and problem-solving skills, while others were criticized for lack of assistance and clarity.

Store Environment

The store atmosphere was generally described as clean and comfortable, but staffing issues were noted, with many empty desks during peak times.

Billing Issues

Several customers expressed dissatisfaction with billing practices and the difficulty in resolving billing-related concerns.
  • JE
    Jeekens Eliacin
    Oct 25, 2025
    5.0
    I love this store! Everything i came I received world-class service! All of the reps are knowledgeable and friendly! I would especially like to thank a specific Rep Named DANTE! He's phenomenal! He's helped me with my wants and needs time and time again and even went as far as wrapping my son's phone for me as a present! I would recommend everyone come here for your xfinity needs and ask for DANTE!!
  • HP
    H. Victoria Hargro Atkerson, Author, Publisher
    Oct 13, 2025
    4.0
    Great service once you reach the agent who will serve you. The agent that served me was friendly, funny, and wore a beautiful ring that I loved. He said it was a graduation from his mom. Good work, Mom. . You raised him right. Sorry that I didn’t get his name. He deserves a shout-out. My visit was on a Saturday, so the service was slow. But they could have had more agents on the give service to the many people waiting while sitting in their comfortable seats. There were plenty of empty desks that could have been used to serve waiting customers. Otherwise, I would have given them five stars.
  • JA
    Jorge Alicea
    Oct 12, 2025
    5.0
    I was seen very quickly and my issue was resolved.
  • JS
    Jhon Faber Sanchez
    Oct 10, 2025
    5.0
    Hay que esperar un poco no hay cobertura para algunos lugares
  • DD
    Deseree Bryant (dezy)
    Sep 30, 2025
    4.0
    Front service female needs more customers service skills on September 29 when I went in there, other wise the help I received was good. Clean atmosphere. I'm good.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Philadelphia offer?

Xfinity Store by Comcast offers cable TV, internet, home phone, home security systems, mobile phone services, and business internet services in Philadelphia.

Where is Xfinity Store by Comcast located in Philadelphia?

The store is located at 4640 Roosevelt Blvd, Philadelphia, PA 19124.