Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Philadelphia. Visit us today at 4640 Roosevelt Blvd, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.8
210 reviews
5 stars
119
4 stars
22
3 stars
17
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Efficiency
Customers experienced long wait times and slow service, particularly during busy periods, leading to frustration.
Product Knowledge
Some staff demonstrated excellent product knowledge and problem-solving skills, while others were criticized for lack of assistance and clarity.
Store Environment
The store atmosphere was generally described as clean and comfortable, but staffing issues were noted, with many empty desks during peak times.
Billing Issues
Several customers expressed dissatisfaction with billing practices and the difficulty in resolving billing-related concerns.
- JEJeekens EliacinOct 25, 20255.0I love this store! Everything i came I received world-class service! All of the reps are knowledgeable and friendly! I would especially like to thank a specific Rep Named DANTE! He's phenomenal! He's helped me with my wants and needs time and time again and even went as far as wrapping my son's phone for me as a present! I would recommend everyone come here for your xfinity needs and ask for DANTE!!
- HPH. Victoria Hargro Atkerson, Author, PublisherOct 13, 20254.0Great service once you reach the agent who will serve you. The agent that served me was friendly, funny, and wore a beautiful ring that I loved. He said it was a graduation from his mom. Good work, Mom. . You raised him right. Sorry that I didn’t get his name. He deserves a shout-out. My visit was on a Saturday, so the service was slow. But they could have had more agents on the give service to the many people waiting while sitting in their comfortable seats. There were plenty of empty desks that could have been used to serve waiting customers. Otherwise, I would have given them five stars.
- JAJorge AliceaOct 12, 20255.0I was seen very quickly and my issue was resolved.
- JSJhon Faber SanchezOct 10, 20255.0Hay que esperar un poco no hay cobertura para algunos lugares
- DDDeseree Bryant (dezy)Sep 30, 20254.0Front service female needs more customers service skills on September 29 when I went in there, other wise the help I received was good. Clean atmosphere. I'm good.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Philadelphia offer?
Xfinity Store by Comcast offers cable TV, internet, home phone, home security systems, mobile phone services, and business internet services in Philadelphia.
Where is Xfinity Store by Comcast located in Philadelphia?
The store is located at 4640 Roosevelt Blvd, Philadelphia, PA 19124.
What are the store hours for Xfinity Store by Comcast on weekdays?
From Monday to Friday, the store is open from 10:00 AM to 8:00 PM.
Can I visit Xfinity Store by Comcast on weekends?
Yes, the store is open on Saturdays from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Are there any special health and safety practices at the store?
Yes, professional cleaning and social distancing are in place. Fully vaccinated customers don't need to wear masks unless required by mandates.
Is Xfinity Store by Comcast closed on any holidays?
The store is closed on November 27, 2025, as noted in their holiday hours.
How can I contact Xfinity Store by Comcast?
You can reach them at +1 800 934 6489 or visit their website https://www.xfinity.com/local/pa/philadelphia/4640-roosevelt-blvd.html.
What nearby restaurants can I visit before or after my appointment at Xfinity Store?
Nearby dining options include Panda Express, Chick-fil-A, United Buffet, Domino's Pizza, and Rocco's Italian Sausage.
Are there nearby stores for other retail needs close to Xfinity Store by Comcast?
Yes, retail stores nearby include Ross Dress for Less, Five Below, and dd’s DISCOUNTS for clothing and accessories.
What nearby services can help with home or automotive needs near Xfinity Store?
Close to the store you will find The Home Depot for home improvement, Pep Boys for automotive repair, and Minute Key locksmith services.