Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in North Wales. Visit us today at 782 Bethlehem Pike, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.7
193 reviews
5 stars
117
4 stars
7
3 stars
12
2 stars
5
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives received praise for their helpfulness and professionalism, others were described as rude and unhelpful.
Long Wait Times
Many customers reported excessively long wait times in-store, often exacerbated by understaffing and inefficient processes.
Knowledgeable Staff
Several reviews highlighted specific employees who provided excellent service and resolved issues effectively, indicating that some staff members are well-trained and knowledgeable.
Frustration with Processes
Customers expressed frustration with the return process and billing issues, often feeling that the systems in place were inadequate or poorly managed.
- HHhi hiDec 27, 20251.0The worst phone service ive ever had. All my calls drop.
- MMMarissa MockaitisDec 11, 20255.0We had a great experience with Chris today, he’s very knowledgeable and helped us out tremendously.
- ACAndi CirakuDec 6, 20255.0Went in to renew my home internet and Malik Thompson assisted me right away. Incredibly kind, got what I needed right away and helped us save a lot on our monthly bill. Highly recommend this place and working with him.
- JSJack StinsonNov 28, 20255.0Got all the answers to our questions
- LLLukeNov 15, 20251.0In store representative was extremely rude and told me to switch to verizon. Spoke to a manager and an online assistant who helped resolve the issue. Make sure you speak directly to the manager for your needs so you don’t waste your time with people that are rude and have no idea what they are talking about.
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast offer?
Xfinity Store by Comcast offers internet packages, cable TV, home phone service, mobile phone services, home security systems, and business internet services in North Wales, PA.
Where is Xfinity Store by Comcast located?
The store is located at 782 Bethlehem Pike, Suite 5, North Wales, PA 19454, USA.
What are the store hours for Xfinity Store by Comcast?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM. The store is closed on November 27, 2025 for a holiday.
What COVID-19 safety measures does Xfinity Store by Comcast follow?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact Xfinity Store by Comcast?
You can call Xfinity Store by Comcast at +1-800-934-6489.
Where can I find more information or book services online for Xfinity Store by Comcast?
More information and service reservations are available at https://www.xfinity.com/local/pa/north-wales/782-bethlehem-pike.html.
How can nearby transit and retail locations help me when visiting Xfinity Store by Comcast in North Wales?
Nearby places like DSW Designer Shoe Warehouse, Kirkland's furniture store, and Rally House clothing store are within the same shopping area, making it convenient to combine shopping trips. Additionally, nearby spots like Walgreens pharmacy and Starbucks coffee shop offer handy stops before or after your visit.
Are there any food options near Xfinity Store by Comcast?
Yes, nearby food options include Chick-fil-A, KFC, Outback Steakhouse, Perkins American Food Co., and Chipotle Mexican Grill, making it easy to enjoy a meal before or after your visit.
What nearby services can I find close to Xfinity Store by Comcast for additional convenience?
Nearby services include Western Union for money transfers, Hertz Car Rental for travel, and ATI Physical Therapy for health and wellness needs.
Does Xfinity Store by Comcast compete with other internet and cable providers in North Wales?
Yes, competitors include AT&T, Verizon, RCN, and T-Mobile in the internet and cable services market.