Xfinity Store by Comcast

3.1
127 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Mechanicsburg. Visit us today at 6444 Carlisle Pike, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
6444 Carlisle Pike, Mechanicsburg, PA
17050, United States

Hours

Reviews

3.1
127 reviews
5 stars
59
4 stars
4
3 stars
3
2 stars
8
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff are praised for their helpfulness while others are criticized for being rude or unhelpful.

Product Availability

Customers reported inconsistent availability of products, with some locations lacking necessary equipment.

Billing Issues

Numerous complaints about billing errors and lack of clear communication regarding charges.

Store Experience

Store cleanliness and staff friendliness received positive remarks, but long wait times and inefficient service were common complaints.

Technical Support

Frequent issues with internet service reliability and technical support, leading to customer frustration.
  • KP
    Keith Parker
    Jan 5, 2026
    5.0
    Parth was amazing. Find him if you need help!
  • CD
    Crystal Diven
    Jan 2, 2026
    5.0
    I usually go to the Chambersburg Xfinity office since it's a little closer to my home base. I have had a very good experience so far with all the customer service reps in that office. They offered me a newer box and smaller to upgrade from an older box which was the larger modem. The rep did that for me to save me $100 rather than have a technician come to my house. Great, I came home hooked my new box up. I followed the directions as the rep explained to me to activate from my phone app. It was very easy to follow step by step. Now, I'm back online, don't have no idea what the problem was but the issue is fixed. The only issue I have is when I'm calling Xfinity and I want to speak to a live person which that was impossible. The AI programs take over humans some issue can't be solved from a bot. I rather speak to a human if they would answer for once
  • DM
    David Miller
    Dec 31, 2025
    5.0
    Went to Carlisle Xfinity, doesn't have any boxes, Went to Mechanicsburg Xfinity, had everything I needed for my televisions.
  • PF
    Patricia Fisher
    Nov 15, 2025
    5.0
    Every time I’ve gotta make contact with a Xfinity Representative…. They’ve all have been an absolute pleasure to work through my situations (a past due bill..or needing to schedule a tech home visit to set up the internet device) I give Xfinity a A+ all the way around! Bet business ever!
  • KH
    Kim Harpster
    Oct 24, 2025
    1.0
    I've been trying to take care of bill and keep being perked around.

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in Mechanicsburg?

The Xfinity Store by Comcast is located at 6444 Carlisle Pike, Suite 100, Mechanicsburg, PA 17050.

What are the store hours for the Xfinity Store by Comcast in Mechanicsburg?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.