Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Mechanicsburg. Visit us today at 6444 Carlisle Pike, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.1
127 reviews
5 stars
59
4 stars
4
3 stars
3
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff are praised for their helpfulness while others are criticized for being rude or unhelpful.
Product Availability
Customers reported inconsistent availability of products, with some locations lacking necessary equipment.
Billing Issues
Numerous complaints about billing errors and lack of clear communication regarding charges.
Store Experience
Store cleanliness and staff friendliness received positive remarks, but long wait times and inefficient service were common complaints.
Technical Support
Frequent issues with internet service reliability and technical support, leading to customer frustration.
- KPKeith ParkerJan 5, 20265.0Parth was amazing. Find him if you need help!
- CDCrystal DivenJan 2, 20265.0I usually go to the Chambersburg Xfinity office since it's a little closer to my home base. I have had a very good experience so far with all the customer service reps in that office. They offered me a newer box and smaller to upgrade from an older box which was the larger modem. The rep did that for me to save me $100 rather than have a technician come to my house. Great, I came home hooked my new box up. I followed the directions as the rep explained to me to activate from my phone app. It was very easy to follow step by step. Now, I'm back online, don't have no idea what the problem was but the issue is fixed. The only issue I have is when I'm calling Xfinity and I want to speak to a live person which that was impossible. The AI programs take over humans some issue can't be solved from a bot. I rather speak to a human if they would answer for once
- DMDavid MillerDec 31, 20255.0Went to Carlisle Xfinity, doesn't have any boxes, Went to Mechanicsburg Xfinity, had everything I needed for my televisions.
- PFPatricia FisherNov 15, 20255.0Every time I’ve gotta make contact with a Xfinity Representative…. They’ve all have been an absolute pleasure to work through my situations (a past due bill..or needing to schedule a tech home visit to set up the internet device) I give Xfinity a A+ all the way around! Bet business ever!
- KHKim HarpsterOct 24, 20251.0I've been trying to take care of bill and keep being perked around.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Mechanicsburg?
The Xfinity Store by Comcast is located at 6444 Carlisle Pike, Suite 100, Mechanicsburg, PA 17050.
What are the store hours for the Xfinity Store by Comcast in Mechanicsburg?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety measures in place at the Mechanicsburg Xfinity Store?
Yes, professional cleaning and social distancing practices are in place, and fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Mechanicsburg?
You can reach the store by calling +1 800-934-6489.
What types of products and services does the Xfinity Store by Comcast in Mechanicsburg offer?
They offer internet services, cable TV, home phone service, home security systems, mobile phone services, and related IT services.
Where can I find more information or make a reservation online for the Mechanicsburg Xfinity Store?
You can visit their local page at https://www.xfinity.com/local/pa/mechanicsburg/6444-carlisle-pike.html for more information or to make a reservation.
Are there any popular retail stores near the Mechanicsburg Xfinity Store?
Yes, Kohl's, Bed Bath & Beyond, and Best Buy are nearby retail stores where you can shop before or after your visit to the Xfinity Store.
What nearby places offer dining options around the Xfinity Store in Mechanicsburg?
Nearby dining options include Crumbl - Mechanicsburg for desserts, sweetFrog Premium Frozen Yogurt for frozen treats, Pad Thai Restaurant, and Moe's Southwest Grill for restaurant meals.
Are there any fitness or wellness centers close to the Xfinity Store in Mechanicsburg?
Yes, Orangetheory Fitness offers gym and sports fitness instruction nearby, along with services like the European Wax Center and Hair Cuttery for beauty and spa treatments.
How can nearby stores like the AT&T Store or Radio Shack complement my visit to the Xfinity Store in Mechanicsburg?
Nearby electronics and mobile phone stores like AT&T Store and Radio Shack provide alternative options for mobile devices and accessories, allowing you to compare services or supplement your Xfinity purchase conveniently in one area.