Xfinity Store by Comcast

3.7
438 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Langhorne. Visit us today at 502 N. Oxford Valley Road, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
502 N. Oxford Valley Road, Langhorne, PA
19047, United States

Hours

Reviews

3.7
438 reviews
5 stars
214
4 stars
72
3 stars
28
2 stars
33
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, many customers reported poor service, long wait times, and unhelpful interactions.

Technical Issues

Numerous reviews highlighted ongoing technical problems with internet and cable services, leading to customer dissatisfaction and frustration.

Store Experience

Some customers had positive experiences in-store, noting quick service and helpful staff, while others faced excessive wait times and inadequate assistance.

Billing Concerns

Several reviews mentioned issues with billing practices, including unexpected charges and difficulties in resolving billing disputes.
  • CC
    Christopher Doe22 (CMC22)
    4 days ago
    5.0
    You have to go after the l7ch hours. I was in and out and2 people spoke to me the second I walked in. Excell efficiency
  • QN
    Quashanna Nelson
    Dec 29, 2025
    1.0
    Customer Service is bad. It was employees standing around on there phone not helping customers.
  • AB
    Afrim Baliqi
    Dec 23, 2025
    1.0
    No option , no choices for new client
  • TS
    Tamara Stergion
    Dec 7, 2025
    5.0
    After many hours of frustration with Xfinity customer service on the phone for several months it was suggested to me to go into the store. Was bracing myself for the worse and left satisfied and happy had amazing wonderful and friendly service by Love. His mom named him the perfect name! My problem was taken care of quickly and I even got my bill reduced so highly recommend going into that store!
  • DD
    Dani Drew
    Dec 1, 2025
    1.0
    Staff were great the company and service itself are atrocious.we pay 300/month for our internet and cable. We have had zero internet or cable for five days now. I work two jobs and had to call off both as I work remotely, one job is corporate and the other is photography ..not only did i have to use the rest of my PTO that i planned to use for Christmas with my kids but i had to refund thousands of dollars to my photo clients because I was unable to use internet to upload their albums for their delivery date (contractually scheduled with my clients) i am immediately switching as this company didn’t send a tech sooner, i lost money had to tell my job and clients hindering my professional status and hurting a small business which I am looking to seek legal counsel for because as stated i refunded many clients their money since i had no internet to deliver their Christmas galleries (imagine 65 families pissed off they can’t place holiday card orders during Black Friday/cyber Monday) i am so disappointed dissatisfied and let down. I was offered only 300 credit over 12 months but i refunded clients aprox $4,500. That is NOT a good enough credit and to spread it out over twelve months is a trap to keep me a customer and you’re doing BAD BUSINESS

Frequently Asked Questions About Xfinity Store by Comcast

What is Xfinity Store by Comcast and where is it located?

Xfinity Store by Comcast is an internet service provider located at 502 N. Oxford Valley Road, Suite 100, Langhorne, PA 19047.

What products and services does Xfinity Store by Comcast offer?

They provide internet services, cable TV, home phone service, home security systems, and mobile phone services in Langhorne.