Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Langhorne. Visit us today at 502 N. Oxford Valley Road, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
502 N. Oxford Valley Road, Langhorne, PA
19047, United States
Hours
Reviews
3.7
431 reviews
5 stars
211
4 stars
72
3 stars
28
2 stars
33
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of assistance.
Wait Times
Many customers reported excessive wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Product Issues
Several reviews mention problems with equipment and service, including incorrect billing and issues with device returns.
Staff Knowledge
Some staff members are noted for their knowledge and ability to resolve issues quickly, while others are seen as unhelpful or uninformed.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction with in-store service, while others report significant frustrations with the company as a whole.
- KMKatie MNov 7, 20255.0Thank you Sabrina for a wonderful experience!! Came into the store and she was extremely helpful and patient. We had issues transferring my daughter’s phone and she went above and beyond to make sure everything got transferred correctly. Overall 5/5 stars!
- STSafety TeamNov 5, 20254.0Xfinity sent a new router after upgrading the service to a higher speed. It came with wrong power supply. Went to this location. They didn’t have the correct one. They wanted to charge $15 return shipping fee. Why would I pay for shipping? Update! After calling the customer service and explaining they sent me a wrong replacement modem. I didn’t want to waste any more time and installed the modem. Returned the old one to store and the rep Denis informed that they had the correct modem at this time and gave me a proper one. Thank you!
- DEDavid ElkerOct 26, 20255.0Every time I need to go here, staff are always helpful. Some of the customers make me shake my head, as I overhear their issues. Staff are always trying to educate and assist those customers.
- FPFrank PilusoOct 24, 20253.0My original reviews has been changed . I changed my entire T-Mobile account over and was promised a $500 credit toward my new account . The manager Sabitino told me that there was a mistake and would only issue a $340 credit instead , and also told me because of the miscommunication he would give me back my 6 activation fees at $25 each ....after a few days I went back and Sabitino said it should hit my account but to this day I haven't seen anything . I went back again and there was a great guy named Malik and he provided my with the district managers email ( shawn) and his email kept bouncing back .... if anyone reads this please reach out I figured out the process quickly and will give you real advise on how to switch providers without getting hurt . The process was really good until the manager got involved .
- JFJim FOct 21, 20255.0So much better than online or telephone service. I will always go to the store from now on. Kudos to Ariana in Oxford Valley, she's the best!
Frequently Asked Questions About Xfinity Store by Comcast
What is Xfinity Store by Comcast and where is it located?
Xfinity Store by Comcast is an internet service provider located at 502 N. Oxford Valley Road, Suite 100, Langhorne, PA 19047.
What products and services does Xfinity Store by Comcast offer?
They provide internet services, cable TV, home phone service, home security systems, and mobile phone services in Langhorne.
What are the regular business hours for Xfinity Store by Comcast in Langhorne?
Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any special COVID-19 health and safety measures at the store?
Yes, professional cleaning and social distancing are practiced. Fully vaccinated customers aren't required to wear face masks unless mandated.
Is the Xfinity Store closed on holidays?
Yes, the store is closed on November 27, 2025, and may observe other holiday closures.
How can I contact Xfinity Store by Comcast in Langhorne?
You can call them at +1 800-934-6489 or visit their website for more information.
Where can I find nearby places to visit when I'm at Xfinity Store by Comcast in Langhorne?
Nearby places include Oxford Valley Plaza shopping center, Bonefish Grill restaurant, and The Mattress Factory furniture store.
If I want a meal after visiting Xfinity Store, what nearby restaurants are available?
Bonefish Grill offers seafood and American cuisine, and magaritas serves Mexican and Tex-Mex dishes nearby.
Are there other electronics or mobile stores near the Xfinity Store?
Yes, Gateway Stores and a Verizon mobile phone store are located nearby for electronics and mobile needs.
How can nearby landmarks help me locate Xfinity Store by Comcast?
The store is near landmarks such as the US Army Recruiting Station and the Oxford Valley Plaza, which can help guide your visit.